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Positive: Good location
Negative: Very dark room, very small window. High price, old motel one you get better options
Positive: Location
Negative: Amenities
Positive: Cool thanks very nice
Positive: Everything was so good Really central Great for wheelchair users Loads of restaurants in the area
Negative: Weird thing There was no bin in our room
Positive: Nice hotel and location is in the centre of Placa Espana next to Gran Via
Negative: Nothing
Positive: Was all great!
Negative: All was great!
Positive: Location and cleanliness
Negative: Room was too hot and made me dry in mouth and skin
Positive: The design is very well done, the staff are very helpful, the location is very good and safe, clean place. ant there are some good restaurants nearby
Negative: We read on booking.com that the Motel One rooms are soundproof but that's not exactly true! :) (or at least not in all cases). We heard every noise and conversation clearly from the corridor and ...
Positive: The location was a key factor in choosing this, and it turned out to be an excellent choice!
Negative: I was quite disappointed with the value for my money at this hotel. It was extremely expensive, yet lacked basic amenities. For example, the minibar was completely empty (not even water!), and there ...
Positive: Great location, room size great, clean, modern.
Positive: Good location, the staff were great, as a hotel more on the budget side there are no frills but it was very clean, comfortable with a nice bar and breakfast area.
Positive: The property is recently renovated
Negative: TOO EXPENSIVE FOR ITS VERY CHEAP SERVICES: No air conditioning working hot despite the cold temperatures No amenities in the bathroom No coffee machine in the room and no room service neither for ...
Positive: X
Positive: the location is amazing and the room is clean and cozy
Negative: there is no water in the room
Positive: Great location close to the metro, stores and restaurants. Friendly staff, and good value for money.
Negative: No kettle or coffee machine
Positive: The location is excellent. Everything is just in walking distance. The staff were so friendly with us and the rooms are super cute.
Positive: Friendly staff, the bed, and the sheets were comfortable. Great breakfast.
Negative: There wasn't a kettle with tea and coffee in the room.
Positive: The breakfast was good the location very goodib
Positive: Excellent location near Plaza de Espana with plenty of option for the meal nearby. Walking distance to may of the tourist attractions. Room was clean and small fridge was good enough to keep my water...
Negative: Nothing particular. I really loved my stay in this hotel and love to comeback again.
Positive: The hotel was clean, spacious and in a great location. Staff were lovely and I liked the bar/cafe downstairs. Nice for breakfast/coffee/drinks.
Negative: There was no kettle/coffee machine in the room! It's something I would expect for a hotel that classes itself as 4 stars.
Positive: The location was absolutely perfect and staff were excellent and very helpful especially the barman
Negative: Nothing
Positive: Very big spacious rooms with excellently comfortable king size bed. Spacious toilet & bathrooms Walking distance to metro Surrounded by eateries & super markets Nearby ATM Super fast WIFI...
Negative: Nothing as such. A live egg counter at breakfast would have been lovely.
Positive: Noisy
Positive: Good location, supportive staff
Negative: the ratings online do not match up with the room facilities and the room quality, it is lower then the ratings suggest, not even something as simple as a coffee maker or even a kettle. But also room ...
Positive: Excellent location and very friendly staff.
Negative: Very basic facilities. Air conditioning was too warm and the controls did not work, so it was hard to sleep. Very uncomfortable pillows. Complete lack of any tea or coffee making facilities; no iron.
Positive: The location was perfect. Metro was close
Positive: The location is incredible, the rooms are big and the design is warm and welcoming. Staff were very accommodating and nice.
Positive: Clean, central and staff were very polite.
Negative: Nothing, it was very good.
Positive: Best Motel One we’ve stayed at for a 3-4 city break 😊👍🏻
Negative: Nothing.
Positive: Perfectly located in a great area of the city. The rooms are spacious and comfortable. The staff is very friendly, and it's easy to get around by taxi or metro
Positive: Beautiful decorations, excellent breakfast buffet and excellent location. We could walk to a lot of points of interest. Nice ambient.
Positive: Beautiful and elegant but cosy and comfortable. Excellent location. Friendly and helpful staff. Ticked all my boxes.
Negative: I liked everything
Positive: Wonderful small city hotel in terrific location.
Positive: Personal was very kind, good place in the map, all good.
Negative: Only little problems with key-card, sometimes it no work
Positive: Motel One Madrid is in a fantastic location with all attractions within walking distance. There are a large number of affordable restaurants near the hotel, as well as two self-service grocery stores...
Negative: What could be improved is the soundproofing, as noise from nearby cafes reaches the rooms until around 1 am. Also, there are no carpets in the rooms, which I am used to in Motel One, and the duvet is ...
Positive: Great location. The room was spacious and super comfortable. Very good breakfast selection.
Positive: The staff were very friendly and Leticia from house keeping was really kind and helpful. It had a good location, not far from the shops, cafes and restaurants.
Negative: We were given a family room with an adjacent door and you could hear everything in the other room. We moved rooms, although you couldn’t hear everything, you could hear some noise from another room.
Positive: Nice, clean and convenient. Very good location 👌
Positive: Staff were wonderful and understanding. They were patient with my Spanish while also providing help throughout my stay.
Positive: Brilliant location in the heart of Madrid at a great price! Loved the 24hr bar lounge and the great selection of gin from around the world. Room was spacious and well designed, it had everything one ...
Negative: Water pressure in the shower could be improved.
Positive: Perfect location, friendly staff
Positive: Beautiful, quiet, modern hotel in the heart of Madrid. Comfy beds, super clean, good shower facilities, good lighting options inside the room; we were also happy with the terrace overlooking Madrid (...
Negative: The size of the room I thought was gonna be bigger or with another (living?) room if one wakes up earlier not to wake up the other. No coffee machine/ kettle/ water (nothing at all, in fact...
Positive: It was clean and comfortable.
Negative: Nothing
Positive: Location
Negative: No tea/coffee in room
Positive: Very clean, big room everything accessible by walking only. Personnel very professional and available
Positive: It was clean, quite, great location with exceptional staff.
Negative: no coffee maker in room or good toiletries
Positive: Comfortable rooms in a great location - easy to access the metro and many places are walkable from here too. Staff were friendly. Rooms are nicely decorated. We'll be back! (We didn't have ...
Positive: Didn’t like that I couldn’t connect to the tv to watch my content. So tv was pretty useless
Positive: Great location super clean lovely staff
Negative: Would be nice to have some drinking water in the room
Positive: excellent location with very friendly staff
Negative: a bit cheap for the price