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    The New County Hotel Description

    A buffet breakfast is available in the mornings. There is a snack menu is available from the bar during the day.

    The hotel dates back to 1820 when it was formerly a coaching inn and is exquisitely full of charm and character. The hotel has 39 rooms in total and provides guests with facilities including a lobby with 24-hour reception, a hotel safe, a bar, a breakfast room, conference facilities and a laundry service. Guests arriving by car may leave their vehicle in the hotel car park.

    From the north, exit the M5 at junction 11 and follow signs for the city centre and docks. Pass the docks on the right and follow the one way system. Turn left into Southgate Street and the hotel is on the left, opposite the church. From the south, exit M5 at junction 12 and follow signs for city centre and docks. Pass the docks on the left. At traffic lights move into the right hand lane and then follow the road to the right joining the one way system. Turn left into Southgate Street and the hotel is on the left, opposite the church.

    The rooms are designed to offer comfort for a relaxing stay. All bedrooms are en suite (shower and bath) and have individual styles to accommodate business and leisure travellers alike. The rooms feature colour TV, Internet access, telephone, radio, tea/coffee courtesy tray, a hairdryer and ironing facilities. The rooms are centrally heated.

    • INTERNET

    • PARKING / GARAGE

    • BUSINESS CENTER

    • DISABLED ACCESS

    Facilities

    Hotel

    • Bicycle storage
    • Business center
    • Cloakroom
    • Disabled access
    • Fax
    • Gardens
    • Heating in public areas
    • High chairs
    • Internet WiFi
    • Laundry
    • Meeting room
    • Parking lot/garage
    • Press
    • Reception 24 hours
    • Room service
    • Safe Box
    • Wake-up service

    Room

    • Bath
    • Bathroom
    • Bathroom amenities
    • Carpeted
    • Central heating
    • Desk
    • Flat screen TV
    • Hairdryer
    • Iron
    • Kettle (coffee and tea)
    • Mini-bar
    • Non Smoking rooms
    • Phone
    • Radio
    • TV

    Activities and leisure

    • Aerobics
    • Aquagym
    • Archery
    • Banana Boat
    • Catamaran
    • Diving
    • Motorboat
    • Squash
    • Water skiing

    Restaurant

    • Bar
    • Breakfast
    • Breakfast room
    • Buffet breakfast
    • Continental breakfast
    • Dinner Buffet
    • Dinner menu a la carte
    • Lunch
    • Lunch buffet
    • Restaurant(s)
    • Special diets

    Useful information

    How to arrive

    The hotel is ideally located in the centre of Gloucester only a five-minute walk from the Cathedral, shopping centre and the national waterways museum in Gloucester Docks. Gloucester has a wealth of historical sites to visit many of which date back to Roman times. The Cotswolds, Cheltenham, The Forest of Dean and Wye Valley, Tewkesbury and the Severn estuary are all within 30 minutes' drive. The nearest airports are Bristol Airport (76 km) and Coventry Airport (95 km) and Gloucester bus and train station is a 15-minute walk away.

    The hotel accepts American Express, Diners Club, MasterCard and VISA as forms of payment.

    Reviews on Reviews The New County Hotel

    100% real guest experiences
    Excellent 8.6 16 reviews
    • 8.8
      Staff care
    • 9.6
      Location
    • 8.9
      Room
    • 8.6
      Cleaning
    • 7.6
      Facilities & Services
    KKyla
    02/07/20259Extraordinary

    Positive: Room was clean and location was excellent.

    Negative: Staff were rarely at the front desk.

    RRichard
    02/06/20252Acceptable

    Positive: Location was the only positive

    Negative: The room stank of smoke as did the bathroom. Stains all over the ceiling. The hotel itself was also smelly. The towels were poor quality and tiny. The bedding didn’t fit the bed. All in all the room was awful. Wouldn’t stay again.

    RRonald
    28/05/202510Extraordinary

    Positive: Excellent staff room first class

    Negative: Nothing all excellent

    BBev
    14/01/202510Extraordinary

    Positive: Spotless, warm, friendly staff. Central location.

    Negative: Could do with new pillows. Just my opinion.

    BBullen
    12/01/20257Good

    Positive: Location , shower , microwave

    Negative: Bed

    BBev
    06/11/202410Extraordinary

    Positive: Central location, all the staff were very friendly, from receptionists to house keeping.

    Negative: Nothing to dislike

    AAnn
    23/10/202410Extraordinary

    Positive: Location was great. Room was large and comfortable.

    Negative: My friend and I are elderly and we had to walk up steep stairs with our luggage and it was quite a walk.

    AAndrew
    04/10/20247Good

    Positive: Central. Quite clean. Friendly and helpful staff.

    Negative: Musty smell. Shower took a long time to warm up. Strange selection of television channels - no BBC1!

    AAnesu
    31/08/20249Extraordinary

    Positive: It’s a good location, in the heart of of the city.

    Negative: I didn’t like the £250 deposit they had to hold it’s very misleading because they don’t state this until after you’ve booked the apartment.. even after you book it they say they’ll let you know when they have cleared the room and you can have your money back but this hasn’t happened for me even though I stayed there two nights ago.

    SShaun
    29/08/20247Good

    Positive: A good location within walking distance of Gloucester Docks, and the main shopping district. A good base for day trips and catching the train to other cities.

    Negative: The room was very basic, with the minimum of facilities. Value for money if you prefer to spend more time away from the room than in it.

    WWAYNE
    20/08/20247Good

    Positive: Fairly large room, clean and no stairs to climb. Location is good, near parking & cathedral.

    Negative: Outside street is a bit run down. Some homeless people hanging around others seem to have mental issues. They don't seem a threat and there are police around at times.

    RRaynor
    30/06/20246Correct

    Positive: Location was great, and it was easy to find

    Negative: Room felt very 'student' and basic with not enough thought to the layout - you could only see the TV sat on the end of the bed unless you sat on the upright chair. The bathroom looked clean but had a faint smell of male urine which I found very off putting. Everywhere seemed a bit shabby. It took an age for the shower to become hot and there was only a rainfall shower - a pain if you don't want your hair to get wet. The bath mat had seen better days. The bedside lamp had to be turned on and off at the wall and the bedside table was very low.

    MMonika
    03/06/20246Correct

    Positive: The location is great, right in the middle of the city, close to the shopping center, docks and many other attractions, very clean rooms and very friendly staff who did their best to resolve my complaint (see below)

    Negative: I do not recommend room no. 9, the window overlooks a wall 1.5 m away below the windowsill there is the roof of another building covered with pigeon droppings, cigarette butts and other filth, generally gross, strange solutions in the shower, no shower, only a rain shower instead, which wouldn't be a problem if the hotel provided a shower cap

    WWilliams
    28/05/20249Extraordinary

    Positive: Great hotel, friendly staff in a good location. Spotlessly clean

    Negative: Bed was a little hard and we could hear clearly the people downstairs

    PPhillip
    08/05/20243Acceptable

    Positive: Location.

    Negative: Room was too warm if you opened windows too much noise.