The hotel provides a friendly personalised service and a wide range of facilities, from WLAN Internet access throughout the whole hotel to a dedicated concierge team. Further facilities include a café, pub, restaurant and room service. The hotel offers 236 guest rooms in total. Guests on its club floor enjoy complimentary benefits such as airport transfers, a continental breakfast, snacks and beverages between 5 pm and 8 pm and Internet access at the business centre.
The Garden restaurant offers sumptuous varieties of international dishes. Visit The Nine for refined international à la carte dining. Heroes diner is a fun bar with a wide variety of delicious dishes and exciting entertainment throughout the week, including live showings of major sporting events.
The lobby is located on the first floor, a short escalator ride from the entrance. The lobby is in an atrium style, with the room corridors stretching up above the lobby. The large reception is to the far side of the lobby and there is a large amount of comfortable seating. The lobby has quite a luxurious feel to it.
The hotel offers an excellent choice of restaurants and bars. The Gardens restaurant provides a different themed buffet daily. The Wok is a popular choice with its Far Eastern dishes. Heroes bar has live music and wide plasma screens showing live sports.
The hotel provides a roof-top outdoor swimming pool with skyline views and an opportunity to exercise or relax. Other facilities include a well-equipped gym, massage services, a steam room and sauna, and a hot tub overlooking the city.