Hotel
Room
Activities and leisure
Restaurant
Positive: I like the location and that the check in was easy. There was a good customer service. Communication through booking app were efficient and clear
Negative: The room was not entirely clean and there were no hooks to hung the towels. The room was small and it was TOO HOT! The pro poetry should install a fan for the summer. I get it doesn’t have A/C but a fan, how expensive can that be??!! I can only recommend the place for 1 night.
Positive: Great location, comfortable room, nice people
Positive: good value, good location
Negative: clients, a little unrespectful. but ok overall.
Positive: Was clean, friendly staff, a kitchen to sit and relax and have a tea.easy check in and out.
Negative: My mattress wasn't comfortable but are not all the same with springs. Was a bit difficult to find, google maps has wrong location, it's in between streets not on the main street.
Positive: Thanks . it is nice place for pilgrims or students
Negative: We had a long waiting check in time
Positive: Everything was good
Negative: Nothing
Positive: Price and location
Negative: Nothing
Positive: The cleaning was bad it smelld so bad and the sheets were not clean, the room is too small for that much of beds
Positive: Position, popular location
Negative: Sink was clogged No crutch
Positive: Moon Hostel Bio was a good value for the price. We booked a triple room and got a room with four bunk beds and a private bathroom. Based on some of the reviews, I wasn't sure what to expect, but there were few issues and the stay was fine overall. There was a working elevator, an efficient key card system, and it was easy to get to from the nearest metro station.
Negative: There wasn't any air conditioning or fans, but luckily it wasn't very hot when we were there, and we were able to keep the window open all night. There was a noisy bar next door, but we had sleep headphones to drown out most of that noise, so it worked ok for us (it could be an issue for others, however). The shower in the bathroom had a bracket for the sprayer that didn't work super well, so either the sprayer fell down constantly or it was pointed at the wall instead of the person using it, so that was a bit tricky to use. The only other issue was that the refrigerator in the common area was hard to use due to space issues. We were never able to fit everything in that we wanted (and we didn't have a whole lot), and at one point some of our food went missing. I think for the number of rooms and beds they have, a second refrigerator would be warranted. I wasn't sure if someone ate our food or just threw it out to make room for their own (either was entirely possible). I've used shared refrigerators at other hostels before and never had that issue before. This hostel is a good value for the location, and I would recommend it if your primary goal is to save money, but just be aware that it is a budget option and you may experience some minor issues.
Positive: the lady receptionist was great at checkin the room was clean
Negative: the second reception a male was late with attitude lots of street noise late into the night from bars and most concerning no fire escape route
Positive: The receptionist Natalia was awesome. She was extraordinarily helpful . Willing to help with just about everything .
Positive: good location, helpful staff
Negative: reception hours
