SPA
HYDROMASSAGE
INTERNET
SWIMMING POOL
PARKING / GARAGE
GYM
BUSINESS CENTER
DISABLED ACCESS
Hotel
Room
Activities and leisure
Restaurant
Positive: Great reception team, as well they upgraded our room. Amazing concierge and bellboys guys, the person who is working outdoor , very gentle and professional. We will definitely come back soon, i ...
Positive: Everything was excellent I really enjoyed my stay
Positive: Great everything. Staff were friendly, helpful and nice. Green bar was fantastic. Loved it.
Positive: Our stay at Hotel Café Royal in London was nothing short of enchanting. Celebrating my wife’s birthday in such a regal setting was a decision well made. From the moment we arrived, the experience was ...
Positive: Excellent
Negative: Close to a lot of tourist spots and excellent service. A very special thanks to the concierge team who did an amazing job at successfully organizing all our dinner reservations and plans. The ...
Positive: Excellent service and gym facilities
Negative: All good
Positive: From the moment we entered the hotel we felt the generous hospitality all around us. Everyone was kind and forthcoming, especially in our case, Von from reception and Luca the concierge. The room was...
Negative: Nothing
Positive: Fabulous service Best location
Negative: Nothing
Positive: Really superb location. Comfortable hotel with lovely variety of facilities ( spa/ bar/ cake and bubbles restaurant) without feeling like a corporate hotel
Negative: Nothing
Positive: The venue and the facilities
Negative: The location
Positive: Service was exceptional as was the spa
Positive: Perfect location, close to all main attractions and underground. Clean, quiet rooms. Staff were very polite and attentive.
Negative: If I had to nitpick, pillows were a bit soft even when sleeping with two. Otherwise couldn't fault the stay!
Positive: Super central location, good size room, quiet at night, very good gym
Negative: Service was slow and unfriendly. Breakfast was pretty horrible with overcooked eggs. We only got our drinks halfway through the meal. Hairdryer is like one from a 90s motel: you have to hold down a ...
Positive: Attentive staff (most importantly), timeless and very opulent decor. Nothing was too much trouble and we were treated like royalty throughout. We have stayed in a number of five star London hotels and...
Negative: Nothing, it is our favourite UK hotel.
Positive: "Our 4-night stay at Hotel Café Royal from Dec 8-12 was TRULY UNFORGETTABLE! From the moment we arrived, the exceptional service began - warm smiles and welcoming gestures from the doorman and ...
Negative: View of the room.
Positive: Very luxurious
Positive: Best hotel I’ve stayed in London by far, staff couldn’t do enough for us and made us feel welcome and special
Negative: Nothing
Positive: BEST HOTEL AND LOCATION - COMPLETELY SURPRICED AND IMPRESSED - WILL GO AGAIN
Positive: Evrything
Negative: Nothing
Positive: Quality, excellent service, location everything
Negative: Nothing not to like
Positive: The Spa is amazing and being able to use the hotel Bentley chauffeur was a highlight.
Negative: Nothing.
Positive: Everything was perfect! Location, room,staff and hospitality.
Negative: Nothing
Positive: Concierge extremely helpful
Negative: No
Positive: Perfect location. Restful spa . Helpful staff
Positive: The service was impeccable and exceeded our expectation. Location is very central. Chaffeur service throughout was very handy.
Negative: Can get really busy and crowded within the area.
Positive: Best property
Positive: Great central location. Beautiful hotel with amazing facilities. The pool and wellness area are a fantastic oasis in the city.
Negative: Nothing not to like
Positive: Breakfast
Positive: Excellent historical hotel, magnificent afternoon tea room, super location and wonderful staff.
Positive: Location
Negative: Breakfast charge
Positive: One of the best hotels I have stayed at so attentive to detail before I even arrive. They had emailed me several times to make sure that they covered everything. I needed prior to my arrival even ...
Negative: None
Positive: Great location, close to everything. Breakfast is great and the staff are super friendly.
Negative: Had some issues with the room lights which are controlled by panels in the room. If you try to leave quietly in the morning to the gym you can't since all the lights will turn on when you open the...
Positive: Exquisite place to stay.
Negative: Nothing. . , no faults whatsoever exceptional staff most helpful in every way.
Positive: Perfect location for all of London central sights and life in Soho. Super helpful and friendly staff, perfect service
Positive: The location, the atmosphere, the room, the equipments, the swimming pool/spa, the gym, the restaurants, everything was perfect !
Positive: Location
Negative: - Rooms Not like the pictures on booking.com - long and dark corridors to reach to room - used one of the corridors as a breakfast hall !! - Old furnitures, used and not good quality towels
Positive: Carim the concierge is one in a million. Great great service from him. All other things were impeccable.
Negative: I liked everything.
Positive: Breakfast was very good and the location is perfect
Negative: I like everything
Positive: Location very central. Nothing complicated to operate in the room. Very efficient room and laundry services.
Negative: Room felt a bit lackluster. Corridors somewhat confusing.
Positive: Best location and great service! Beautiful rooms and nice equipment.
Negative: Nothing!
Positive: Great hotel. Elegant. Central location near picadili circus !!!Excellent service Our rooms were very comfortable and quiet Highly recommended
Positive: Very close to perfection! Excellent, kind and courteous staff, without an exception. Perfectly soundproof rooms. Amazing spa and gym area. Absolutely fabulous hotel design. Unbeatable location. I'...
Positive: Oozes class and excellent location
Negative: Shower Flow wasn’t very good and lighting was challenging to operate.
Positive: All about the Set familie I like. The people, the atmosphere, the food and the florist.
Negative: I didn't see the Regent street from the room window. I'm not even sure if you can have so little windows in room like this. But I will always come back, but not on the sixth floor.
Positive: Good location, very nice staff and perfect service.
Negative: The hotel deserves a better bar. There is al a carte breakfast which is intresting.
Positive: Everything is being set at the highest level . great hotel
Positive: Amazing service from start to finish. Couldn't recommend Hotel Café Royal enough. They went out their way to make the experience special and relevant to the occasion that was celebrated. Thank you...
Positive: Location
Negative: Wallet stolen in the room.
Positive: Location
Negative: Not decorated enough for Christmas and they wanted to charge me gratuity monies in addition to the price quoted in Booking.
