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Positive: The place was clean. The shower is powerful and hot.
Negative: The cleaners left the door open (not only unlocked, but open) once. I went to the reception to complain. The next time they cleaned the room, they left the door open again. I called the reception to ...
Positive: Exactly what I needed. Very friendly staff.
Positive: Really, really good hotel. Everything was spotless and way above what I had anticipated. Good breakfast.
Negative: Getafe is a very busy place and the journey in was a little fraught. Don't let that detract from the hotel, though, which is top. However, add a bar and one more star.
Positive: Well located and spacious rooms
Negative: All good
Positive: The location is perfect if you want to stay in Getafe, the staff was polite
Negative: beds were uncomfortable and you can see amortisation there
Positive: Only a 15 min walk to the train station in a quiet suburb of Madrid. There was a supermarket across the street plus various excellent restaurants within a 10 minute radius.
Negative: Walls were a little thin. Some nights guests were up late and the bed was a little soft.
Positive: Clean rooms, cold AC, comfortable bed, fast wifi, free cappuccinos and tea...close to a fantastic restaurant! Perfect night in Madrid! Thanks
Negative: Nothing
Positive: Staff is very kind, room is clean and comfortable.
Negative: Breakfast is disaster, for B&B hotel it should be much, much better, especially in country like Spain. Too much money for the value, definitely.
Positive: Location was excellent for us. Room cleaned daily.
Negative: Too noisy as is near highway, open windows was not an option. People staying in the hotel or cleaning the rooms banging too much, not considering others. Breakfast not too varied. Some repairs on ...
Positive: The Location was very good, easy to get by car and we'll connect to Madrid capital by car.
Negative: Nothing to Complain all was good, There's even two big supermarkets to buy food
Positive: Very pleasant and helpful staff. Clean property. Decent location
Negative: 1. The place has no life. It’s quite dead (or sterile), unlike the Ibis hotel next door. 1. The central air-conditioning is either too cold or too hot. Even when I set a temperature, it did not come...
Positive: Good value. Friendly staff and a good location.
Positive: the location is good: train station nearby and big supermarket right in front of the hotel. the room is also good. I enjoyed the choice between window and AC which is not an often option.
Negative: all good
Positive: The staff are friendly. Room was clean and there was a lidl supermarket right across the road which is super handy. It’s around 30 min from the airport . Uber is around €50 but there is a metro ...
Negative: The room isn’t very big so if you have big suitcases might be better getting a bigger room .
Positive: Reception staff were very welcoming, we left out bags early, could check in, met our family and arrived back at midnight, picked up the keys 🔑 bags 💼, excellent 🥳
Negative: We couldn’t find a blanket for the bed, it was a cool night. Just had the sheets only.
Positive: The cleanliness and the staff
Positive: Its appropriate for travel short stay, they have free coffee available 24/7 at the lobby.
Negative: Police officers approached me inside the lobby to ask for my documentation. I found that a bit surprising.
Positive: It is a very well located hotel with fast check in/out and reasonable prices. Free coffee all day is a plus as well. The is a big grocery store just at the door step and another on the back. Also ...
Negative: Since it is close to a road it is a bit noisy, especially at night, making it somewhat difficult to sleep (at least my room was). My room also had some areas lacking cleaning, like the air vents and ...
Positive: The double bed was good, from one piece. The bathroom looks stylish, but shower gel bottle was broken. The staff was welcoming and helped to change the room after the accident with the smoke from the ...
Negative: At midnight smoke entered the room from the ventilation system. Some neighbors were smoking in their room and the smoke entered ours. It was impossible to sleep. It's prohibited to smoke in the ...
Positive: A good location near to the universities. Very good underground car parking free of charge with the booking, or lots of parking on the street outside. A lidl supermarket was very handy just across the...
Negative: Air conditioning not working so the room was very hot. We opened the window but traffic noise was loud. A small tray of tea and coffee would have been nice, but these were not on offer.
Positive: The breakfast was ok
Negative: The scrambled eggs could have been a bit warmer
Positive: Clean and comfortable hotel with friendly and helpful staff. Fine for a night or two
Negative: Like others have mentioned, air con in the room didn’t work. Fridge/ mini bar also didn’t work
Positive: All good location perfect staff very friendly and very clean
Negative: The property could do with better sound proofing as i could hear the road noise it’s a very busy road out front
Positive: Hotel is clean throughout and staff helpful and cheerful. The reception staff work hard to keep the reception area and dinging facilities clean. Free coffee and tea. Room fridge is present and is ...
Negative: Situated in a residential area without any local shops (apart from lidl opposite) there is little to do in the immediate vicinity. It's a place to book if you are passing through or need a base to...
Positive: it was standard
Negative: the room was a bit small
Positive: Room - good, clean, convenient - everything is new and nicely finished Bed - nothing wrong with it Breakfast - was not included, but a bit too expensive to pay while selection was not that great. ...
Negative: Nothing to mention. Everything was great
Positive: Parking, cleanliness of the room, elevator, coffee for free - all was good. Arrived in the middle of the night - no problem at reception.
Positive: Well maintained and spacious rooms!
Negative: Breakfast options could be enhanced to fit more diverse needs
Positive: Location
Positive: Breakfast fantastic
Negative: Price was too high 110euros/night
Positive: WiFi was very fast. Poor channel selection; not very international. It was mostly Spanish channels, only 3 English news channels and a few ones in French and German. The staff were incredible! Perhaps...
Negative: The hotel was too bare and extremely small. The rooms felt like there was something missing. No rug and dustbin in the bedroom, plus no paintings, no drawers, no mirror on the wall, (except for behind...
Positive: Great place to stay near Madrid, we stayed one night there. The room is great, the bed was comfy and the bathroom as well. It has a free parking and a Lidl just outside. The train station is 10 mins ...
Negative: All was great.
Positive: Loved it ! Staff is so helpful
Negative: Everything was perfect
Positive: The staff super friendly, room really clean, breakfast good quality for money! No complaints at all!
Positive: The air was poor it did not cool enough
Positive: This hotel was easy to get to, the room very clean and comfortable, and the young lady at the front counter was very helpful and friendly with a nice smile each time we talked to her. Free parking ...
Positive: Good size bedroom and bathroom, good to have a fridge and safe in the room. Staff were all exceptionally friendly and helpful.
Negative: The pillows were a bit springy/cheap - and the nights were cold. Is it possible to have a blanket in the wardrobe to use as an extra layer if required?
Positive: The breakfast was not healthy.
Negative: The room and towels were not as clean and the soap skin drying.
Positive: Good
Negative: Cup/ glasses I n the room