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    The Strand Hotel Description

    Discover classic charm and warmth along with style and impeccable service at this exciting luxury hotel. Its chic lobby features a stone-and-glass circular staircase and the lush visual and sound effects of a two-storey water wall. The spacious rooms with fashionable interior designs are accented with mahogany and dark walnut furnishings, unique upholstered pieces and an exquisite collection of vintage photography. Some of the rooms come with balconies that provide stellar views of the Empire State Building. The hotel has an in-house restaurant and provides complimentary newspaper in everyroom.

    • INTERNET

    • PARKING / GARAGE

    • BUSINESS CENTER

    Facilities

    Hotel

    • Business center
    • Internet WiFi
    • Lift
    • Meeting room
    • Parking lot/garage
    • Room service
    • Safe Box

    Room

    • Bathroom
    • Desk
    • Flat screen TV
    • Safe deposit box
    • TV
    • Wi-Fi

    Restaurant

    • Bar
    • Restaurant(s)

    Useful information

    Tax Information

    The rate does not include local taxes, supplements or other additional charges that the hotel may charge you; because you must pay them directly at the destination. Unless the hotel indicates otherwise.

    How to arrive

    The hotel is ideally located in Manhattan¿s trendy Midtown Fashion District, just around the corner from the Empire State Building. It is only steps away from prime NYC shopping, the Theatre District, Madison Square Garden, Bryant Park, Grand Central Station and much more.

    Reviews on Reviews The Strand Hotel

    100% real guest experiences
    Excellent 8.7 366 reviews
    • 9.3
      Staff care
    • 9.5
      Location
    • 9.1
      Room
    • 9.1
      Cleaning
    • 8.8
      Facilities & Services
    DDiane
    10/03/20259Extraordinary

    Positive: Everything. No complaints

    Negative: Minor dislike was view from our bedroom window but it didn’t bother us as we spent very little time there

    ZZachery
    03/03/202510Extraordinary

    Positive: Staff was great they remembered my name and also the room and view was great the beds we comfortable.

    Negative: Roof top bar menu wasn’t really attractive when it came to food

    SScott
    01/03/20259Extraordinary

    Positive: Very central and walking distance to almost everything we wanted to see

    Negative: Nothing

    DDonna
    21/02/202510Extraordinary

    Positive: Centrally located, very clean, staff very friendly.

    Negative: Rooftop bar only open Tuesday -Saturday during the winter.

    BBerenice
    12/02/20258Very good

    Positive: -Location was great! - ALL staff were very friendly and helpful, I have never stayed anywhere where the level of service is so consistent. Particular mention to the repairs team who came immediately...

    Negative: - rooms are small but this is normal for NYC - they will put a hold on your card in case of damages but this is released providing there are no issues with your stay, I had no issues with this and it...

    AAnton
    08/02/202510Extraordinary

    Positive: Excellent hotel and staff, great location, close to all attractions.

    PPatrick
    29/01/20259Extraordinary

    Positive: We were very happy with the price when compared to location, the Mariott Vacation Club is very ideally located for a quick visit like ours. A host of midtown's most famous locations are within a ...

    Negative: It's not really a complaint - our room was a bit small but I thought it might be from the pictures available, and it really wasn't a problem for our short 2 night stay.

    DDominik
    19/01/20258Very good

    Positive: The hotel is in a fantastic location. Our room was impeccably clean and well-equipped with everything we needed. I had to work from the room occasionally and truly appreciated the reliable and high-...

    Negative: The hotel appeared somewhat outdated, and the staff could have been more welcoming.

    JJack
    29/12/202410Extraordinary

    Positive: Out of order elevator, and the cleaning lady knocking at the door at 8-9am

    TTerry
    21/11/202410Extraordinary

    Positive: Terrific, friendly staff; good location; clean and quiet rooms

    JJesseca
    03/11/202410Extraordinary

    Positive: I loved the room and the bathroom. We had been dealing with showers on a cruise ship for over two weeks so it was nice to take a shower with actual water pressure. The location was great. It was easy ...

    Negative: My only issue was feeling pressured to attend the vacation club meeting to try to get me to buy a timeshare. I wish I had known that was going to happen so I could at least mentally prepare after two ...

    SShahid
    18/10/202410Extraordinary

    Positive: Cleanliness. Friendly, welcoming, helpful and professional staff. Location. Amenities. Complementary coffee/ tea with coffee machine in room. View from rooftop. Facility to leave luggage after ...

    Negative: N/A

    KKathy
    03/10/202410Extraordinary

    Positive: The facility was clean and the staff was super friendly and helpful!

    Negative: The rooms were a tad small.

    TTeresa
    03/10/20247Good

    Positive: Very small rooms!

    PPeggy
    13/09/202410Extraordinary

    Positive: Location was convenient to Time Square and Empire State Building

    SSuzannah
    16/08/20249Extraordinary

    Positive: Great location without being too noisy Staff were incredibly friendly and welcoming Lots of lovely little touches (tours, water machine, lemon meringue pies in reception) Room was clean with lots of...

    Negative: Nothing!

    SSally
    13/08/202410Extraordinary

    Positive: Beds are really hard

    1143sm
    09/07/202410Extraordinary

    Positive: Everything except

    Negative: Would have liked a better workspace, i.e., a chair/desk combo

    BBruce
    05/06/20248Very good

    Positive: Great location, rooms a reasonable size (King Room)

    CChristine
    19/05/20248Very good

    Positive: Location is great. Staffs are friendly and helpful.

    Negative: Air con tends to have a loud noise but it is still bearable. Room size a bit small but acceptable.

    PPhillip
    04/05/20248Very good

    Positive: Room size! Amenities. No breakfast offering.

    DDaniel
    28/04/20248Very good

    Positive: Good location. Friendly staff. Security at entrance. Offer everday tours.

    Negative: Could be noisy, especially when construction work is outside.

    MMelissa
    27/04/20247Good

    Positive: Location

    Negative: Sound of construction, people’s voices in the halls and small bathroom

    KKerry
    08/04/20248Very good

    Positive: Good hotel in a great location. We asked for a city view and could see Empire State Building! Cafes for breakfast within walking distance. We walked from Penn Station to hotel with our luggage, was ...

    Negative: As Brits abroad we would have appreciated a kettle in the room but realise coffee is king in USA. We were two adults and 1 child (age11). We had a room with two double beds. There was a lot of ...

    DDavid
    08/04/20248Very good

    Positive: Location and clean comfortable room.

    RRachelle
    05/04/20249Extraordinary

    Positive: It was a great experience, perfect location, friendly staff and quality linen.

    Negative: Nothing much

    SStephen
    02/04/20249Extraordinary

    Positive: The Hotel Staff could not have been more helpful and always engaging, the complimentary tours were amazing, both Jocelyn and Hector superb tour guides, and the rooftop bar, well what a view and the ...

    Negative: There was nothing to dislike, apart from leaving

    JJessica
    02/04/202410Extraordinary

    Positive: This hotel was so perfect for our trip to New York. The room was a great size and we had the most incredible view of the Empire State Building and a gorgeous New York street. The staff were so ...

    Negative: Nothing, we liked everything.

    JJanio
    28/03/202410Extraordinary

    Positive: Staff was really nice, location was awesome, rooms were clean

    Negative: All was good

    KKaren
    24/03/202410Extraordinary

    Positive: The hotel was the perfect location for getting to subways and walking to places of interest. The staff were very friendly and helpful.

    Negative: It would be lovely if there was a restaurant at the hotel for evening dinner.

    GGrace
    24/03/20246Correct

    Positive: Location was great, close to the square and close to the venue we were going to see

    Negative: Some of the staff were a little short with us, however we wernt with them for long. I had issues with the detergent used for the sheets ( broke out in hives ) which was very unpleasant

    MMelanie
    18/03/202410Extraordinary

    Positive: Very good location, friendly staff, Rooftop Bar with Empire State Building view. The room was very clean. Continental Breakfast in the Hotel Café or just around the corner on 5th or 6th Avenue. Short...

    VVeronica
    15/03/20249Extraordinary

    Positive: Excellent location in Midtown, within walking distance of the theater district as well as other major sites. Friendly and helpful staff. Activities available at the hotel including wine and cheese ...

    Negative: Narrow hallways in which sound resonates especially if room is close to elevator.

    MMarc
    15/03/20249Extraordinary

    Positive: Reception Staff were superb as was the concierge although we didn't use any of the activities on offer as we are frequent NYC visitors but a nice touch. May sound off but the lobby smelt amazing ...

    Negative: Area from 7th Avenue going west a little rough but we were walking around at 6am on last day to catch a train from Penn Station to DC.

    MMichael
    10/03/20248Very good

    Positive: Great location, nice rooms, clean and modern.

    Negative: Contacted the hotel twice since we left it no response or call back.

    NNicole
    09/03/20249Extraordinary

    Positive: Great location. Nice roof top terrace. Very clean hotel and great staff.

    LLeigh
    08/03/202410Extraordinary

    Positive: Great location with so many attractions just minutes away. Fantastic view of Empire State Building from both the room and the roof top bar. Room was lovely and bed was soooo comfy. Staff were ...

    Negative: Room could have been slightly bigger.

    MMegan
    04/03/202410Extraordinary

    Positive: Convenient, had many amenities, and very friendly staff.

    CCatherine
    01/03/20247Good

    Positive: Staff were friendly and I loved the events program where you could sample NYC food and walking tours included in the price of your stay. Location was amazing and room was clean. I thought it was a ...

    Negative: I paid extra in order to have a city view however we were only on the 5th floor, meaning our city view was of an office building and the road. This was really disappointing and I wouldn't have ...

    JJenny
    18/02/20249Extraordinary

    Positive: Nice location, very clean, very helpful staff, apart from one person. Our room had a great view of the Empire State Building

    Negative: The roof top bar was not open during the week and was not even accessible to take a photo. When we did go there to have a drink during the weekend, we were asked to leave because there was a private ...

    EElizabeth
    12/02/20248Very good

    Positive: Friendly staff Great location Not a large hotel

    Negative: Pillows weren’t the best

    JJanet
    10/02/202410Extraordinary

    Positive: Great stay and wonderful rooftop bar!

    AAnthony
    08/02/202410Extraordinary

    Positive: location, cleanliness, staff , rooftop bar

    Negative: i took the largest room , but they didn't have the best view. it was not an issue though

    JJennifer
    06/02/20247Good

    Positive: The location couldn’t have been better, I walked everywhere!

    Negative: The walls are a little thin.

    EEmily
    06/02/20249Extraordinary

    Positive: Really enjoyed our stay at this hotel! Staff were very welcoming and friendly at all times. Great location and the rooms were perfect! Staff made the stay even better by being so lovely, would ...

    Negative: Not much to be honest!

    EEmily
    31/01/20249Extraordinary

    Positive: This hotel was fantastic all the way around. Our room was nicely decorated, cozy, and very comfortable. It was a good size for NY and the heat/A/C worked perfectly. On top of the room being ...

    Negative: My ONLY complaint was that our sink was clogged. Otherwise, everything was excellent.

    AAllen
    31/01/20246Correct

    Positive: Breakfast was not included so I ate out. The Doorman Mr. Jung was the best ever - classy guy.

    Negative: I didn't like the stay information being taken off my Marriott App. When I called Bonvoy Member Services, I spoke with Mia and she blamed it on the property. Also, still haven't received ...

    LLievia
    31/01/202410Extraordinary

    Positive: Great location, very friendly staff, clean room Great customer service

    Negative: Nothing

    DDenora
    26/01/202410Extraordinary

    Positive: This is my new Go to stay in New York. The hotel staff at this location is bringing Customer Service Back. We had such a lovely time at this ideal location in the heart of Midtown New York City. It ...

    Negative: That I couldn't stay longer.

    JJessica
    08/01/20248Very good

    Positive: The location was perfect and we enjoyed our stay while there. We loved the view of the empire state building from our window.

    Negative: When I called back to why my charge was $100 more the lady at the front desk was completely rude. No one said there was an incidental charge when I showed up for booking, which all I needed was an ...

    AAnonymous
    08/01/202410Extraordinary

    Positive: It was clean and the staff was super friendly

    Negative: Nothing