Advice to tourists and information about basic services provided. -
The rooms have Central Air Conditioning, Laundry Service, 1 and Room-Service We also have Multilingual Personnel, Vehicle Rental, Luggage compartment, Tourist Information and Safe in Reception. Activities and relax: Daytime Entertainment, Sauna. Cuisine: . Pets allowed. Credit Cards: All.
HYDROMASSAGE
INTERNET
SWIMMING POOL
PARKING / GARAGE
GYM
PET FRIENDLY
Hotel
Room
Activities and leisure
Restaurant
Tax Information
At this destination there is a local tourist tax and municipal tax not included in the price per person and night that you have to pay directly at the hotel.
Positive: Fabulous location. Great staff! Lovely welcome when we arrived!
Negative: No issues. Was great!
Positive: Perfect location and great staff Breakfast was good. Staff very very helpful. It was too cold to swim in the pool but it looked good. Even though it was cool it was still nice to sit outside ...
Negative: Only downside for me was that I was on the ground floor so heard noise when people went upstairs to their rooms at night. But it wouldn’t put me off staying there
Positive: Location, clean, great facilities.
Positive: Stunning views
Negative: The address on Booking.com does not take you to the hotel.
Positive: Very quiet place despite 15th of August. Very accomodating staff to fulfill all needs. Delicious breakfast. Good beds. Beautiful pool and roof top with lake view.
Negative: Nothing
Positive: Excellent location, great staff , very helpful would love to come back
Negative: Was all good
Positive: The location of the hotel is perfect: a few minutes walking distance to the centre of Malcesine (via a very pleasant path), in a quiet spot. The staff is very attentive, helpful and really friendly...
Negative: The area around the pool is dated and would benefit from being refreshed. Having said that, the pool in itself was very pleasant.
Positive: Excellent views and proximity to the lake, very friendly staff
Negative: The pool is in the full sun which makes it tricky to use during the day (too hot and very high levels of UV)
Positive: Location was good
Negative: Staff was unflexible and had to pay 10€ extra for only parking.
Positive: The staff and the location of this hotel were superb. Everyone was friendly and always greeted you when returning to the hotel. I could not recommend this hotel any more highly.
Negative: Everything was superb. Totally faultless.
Positive: Location, facilities, pool, welcome drink, breakfast.
Negative: Parking was tight Room smelt a bit funny
Positive: Superior service at both reception and bar/restaurant! Arriving by motorcycle in the summer heat I was offered a cold refreshment drink even before I had checked in. Very much appreciated! Great ...
Negative: Somewhat dated rooms, but not an issue.
Positive: Location, right on the lake, 5 min walk into Malcesine centre. Staff lovely
Negative: Had difficulty finding it as not signposted very well from Lake side but other than that great.
Positive: -very friendly and welcoming -beautiful location
Positive: It is placed excellently at Garda's shore, it has spacious rooms, well equiped with everything one needs. The staff was very friendly and helpful. We had breakfast on the terrace near the lake ...
Negative: I booked it last minute and got a room with a weird view, it was a semi-basement with very high windows that opened right at the pool area near the floor. It wasn't bad necessarily, but weird.
Positive: Hotel is located two SECONDs from the water. Super friendly and knowledgable staff, breakfasts for every taste.
Negative: Nothing to add. :-)
Positive: Great location right by the lake and 5 minutes walk from the centre of Malcesine. Very peaceful both during the day and in the evenings. Very helpful and friendly staff. Nice swimming pool open 8.00-...
Negative: Nothing.
Positive: Extremely friendly host.. Staff is amazing.. Beautiful view!!!
Positive: Great location on the water. Wonderful breakfast. Very accommodating staff.
Negative: The hotel is a little dated but very clean and very well maintained!
Positive: A beautiful, lake - side hotel. Friendly staff who go above and beyond. There is parking with an 24 hour access. We had to check out early, and they packed us a breakfast to take with us - so kind. ...
Negative: We didn't think the breakfast was very nice. I know it is large-scale catering, but it could have been fresher, especially the coffee! Although the prosecco was a fun surprise.
Positive: The location was perfect. Only a 10 min walk into town. Parking was also easy and convenient. The staff were also very attentive and helpful.
Positive: Great facilities and location right on the water!
Negative: Food/drink other than breakfast wasn't great.
Positive: The location is excellent, right on the lakefront and only a few minutes’ walk into town. It has a large verandah facing the lake where you can chill out all day if you want, and also a pool. The room...
Negative: I booked the cheapest available room and as a result had a view of the basement rather than the pool or lake (i.e. no view at all), though I must say the room itself was still good quality. If I visit...
Positive: Great location!
Negative: A little difficult to find on phone. Rooms needs updating
Positive: The staff we all so friendly and went out of their way to help us.
Negative: We had a lake front room and it was a little noisy- but great views from the balcony. The rooms were a little dated but we thought it was very good value for money. Great pool
Positive: Excellent location by the lake and close to the town. Good value for money
Negative: Pool and breakfast pretty basic.
Positive: Extremely helpful and friendly staff Best staff ever Best location ever
Negative: The rooms are a little small, but it’s still okay
Positive: Everything was perfect, the breakfast, the location, the friendliness of the staff.
Negative: Nothing
Positive: A beautiful located hotel directly on the lake side with swimming pool and a breakfast and a bar terrasse next to the water. Only 10 minutes by foot to the heart of Malcesine, so very near by.
Negative: Very basic breakfast and not the best coffee machines.
Positive: Location View
Negative: Public areas appeared neglected and tired. Need redesigning to be more attractive. Breakfast limited choice Bar area depressing despite a fantastic location Pool area also lacking in atmosphere ...
Positive: The hotel desk staff was professional, warm, helpful with all kind of tips and suggestions, and made me feel like an esteemed guest instead of just another unnamed person staying at the hotel. I was ...
Positive: Great location. Breathtaking view for breakfast.
Negative: Nothing
Positive: Property has a great location on the main promenade leading into Malcesine. The staff are excellent, very helpful and polite.
Negative: Nothing.
Positive: Beautiful location. Good value for the money. Unbelievable staff!
Positive: Staff were super friends and a great location
Negative: Nothing
Positive: The staff were very friendly and the gym was a nice touch
Positive: Location was great, just a short stroll along lake promenade to the town with all amenities.
Positive: ManAger was rude and mean. Yelled at us for a language miscommunication.
Negative: Beds were uncomfortable, AC didn’t work. Downgraded our room but paid more.
Positive: Clean and great location, I was upgraded for free as well
Negative: Air con was a little loud
Positive: Great location right at Garda with pool. Around 5 minute walk down to the center of the town.
Positive: Service excellent from hotel manager and colleagues, made to feel very welcome … location was lovely…. To the point that we are going to return
Negative: Nothing
Positive: Friendly, helpful staff. Good breakfast.
Negative: Rooms are very dated and beds are hard. Extremely noisy at night time to the point I had to ask to move rooms. Staff facilitated this thankfully.
Positive: location
Negative: sauna was never switched on. one had to ask for it to be switched on and then wait for it to heat up. Air conditioning was not working. we stayed for 5 nights and each day we were told the technician...
Positive: Loved the staff s welcome The hotel is with Free Parking which is a real plus in Malcesine As we where there the first clients at the season opening We could be upgraded to lake view room we ...
Positive: Views could not have been better.
Negative: Breakfast was a disappointment. Expectations were hig as this was the most expensive hotel in our trip around Lago di Garda. With this kind of pricing you expect something that is a bit beyond normal ...
Positive: Perfect location, great views, staff were very helpful, would recommend the hotel to anyone wishing to visit Malcesine and the surrounding towns along Lake Garda
Negative: everything was great
Positive: Everything was excellent. The location; on the lake, the views took my breath away, close to the center but peaceful, place to go swimming to the lake. The room was spotless and comfortable, quiet, ...
Positive: Great location by the lake and close to the center. Nice and friendly staff. Nice room with comfortable bed. Got a pleasant upgrade of the room facing the lake. Breakfast with a good selection. ...
Negative: Poor internet connection, low speed and unstable network. The fitness equipment in the end of a corridor without aircondition and no privacy.
Positive: Location very good. Superior room excellent.
Negative: Wasn’t impressed with breakfast.
Positive: Bad breakfast
Positive: fantastic location on the lakeside. very nice pool area, comfortable rooms and friendly staff
Positive: Everything. Perfect place, very clean and suitable room, good pool, really friendly staff. The hotel is located in calm place, but city center is in a few minutes walk. The view from the window to the...
Negative: The only issue was with unstable internet connection. However I was told that this problem will be resolved soon.
Positive: Staff very friendly and helpful. In a quiet area and yet still central. I highly recommend.
Positive: great location and gorgeous views
Negative: community didn’t allow air conditioning beliw 25 degrees Celsius and room was hot. nowhere else in Italy did I experience this ordinance
Positive: The location is great, in a quiet area along the promenade of Malcesine. The view of the room was amazing - the mountains and the lake. The staffs are very attentive and friendly. The breakfast is ...
Negative: Apparently there is a local law that the minimum temperature of the room`s air conditioning is 24C degrees. As the temperatures were around 30C degrees it was hot.
Positive: location
Negative: food
