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    Hostal Nersan Description

    Free cancellation can be made up until 3 days before the check-in day For cancellations made after this time a cancellation fee of 100% of the first night will be charged All times refer to the local time at the property For no-show, 100% of the first night will be charged

    You can cancel the reservation without penalty fee until 3 days before check in date

    The good-value-for-money Nersan Hostal in Madrid offers clean, basic accommodation situated between the Callao and Santo Domingo squares, just a few steps from the exclusive Gran Vía shopping street and close to Puerta del Sol, the heart of Madrid This hostel is a fantastic location for exploring the city and for discovering the vibrant Spanish nightlife Relax in the city centre over a few drinks and tapas, before going to one of the clubs on Calle Mayor near Puerta del Sol Guests will find a 24-hour reception, wireless internet access in public areas, a lift and luggage room, a convenient and affordable option in the centre of Madrid

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    Facilities

    Hotel

    • Air Conditioning in public areas
    • Cloakroom
    • Fax
    • Heating in public areas
    • Internet WiFi
    • Laundry
    • Lift
    • Parking lot/garage
    • Wardrobe

    Room

    • Air condition
    • Balcony
    • Bathroom
    • Bathroom amenities
    • Central heating
    • Desk
    • Flat screen TV
    • Hairdryer
    • Non Smoking rooms
    • Soundproofing

    Reviews on Reviews Hostal Nersan

    100% real guest experiences
    Good 7.1 1277 reviews
    • 7.6
      Staff care
    • 9.4
      Location
    • 7.5
      Room
    • 7.7
      Cleaning
    • 6.9
      Facilities & Services
    BBaltasar
    08/08/20249Extraordinary

    Positive: Good location at the center of Madrid

    Negative: There was no staff at the hostal

    RRoberto
    17/06/20248Very good

    Positive: Staff, location, bed, white interior, quiet, clean, convenient

    Negative: Shower leaked lots of water from either the hose or the head. This caused the water pressure to drop a lot, making it hard to rinse soap off. Also shower had only one door/panel and lots of water ...

    NNicolas
    16/06/20241Acceptable

    Positive: The hotel room we were assigned (room 1) was terrible. The sliding bathroom door wouldn't roll and remained opened. There was an intense sewage smell that filled the room and wouldn't go away ...

    SSarah
    25/05/20246Correct

    Positive: Good central location. The room and ensuite had everything we needed for a couple of nights' stay in Madrid. Everything is easily accessible by Metro and you can cover a lot of the city centre on...

    Negative: We didn't see anyone from the Hostal, which wasn't a problem as we'd had clear instructions on access ahead of arrival.

    HHarvinder
    14/05/20243Acceptable

    Positive: Good location

    Negative: The toilet was not flushing and was not fixed during our stay despite reporting it. Poor customer service

    SSilflor
    07/04/20249Extraordinary

    Positive: Everything is fine!

    Negative: Only my internet was interrupted from time to time, this is because the room was far from the router, but I had my own Internet and it compensated with it.

    SSheilla
    31/01/20247Good

    Positive: Value for money type of place. Simple small room, just for sleeping & showering and out all day. Very clean, very good location, near train station. Staff was ok, need a bit of improvement with ...

    Negative: Please write something on the door as a sign. When we reached the floor, we weren't sure which door led to the hostel, so we ended up knocking on all the doors there. Elevator is old and very ...

    OOlena
    07/01/202410Extraordinary

    Positive: very cozy and clean

    AAnonymous
    26/11/202310Extraordinary

    Positive: Muy buena ubicación y muy limpio

    YYueyao
    30/10/20238Very good

    Positive: Great location.

    Negative: Can get noisy coz the sound proofing is bad to the outside.

    MMyat
    27/10/20236Correct

    Positive: The location around near the hotel was quite good. It is located in middle of the city and quite easy to travel.

    Negative: The bedding is quite cool but the room is too narrow. And also shower rail holder dropped off to my husband head when he hangs up. That is a bit annoying, other than that everything is quite good. ...

    MMatthew
    04/10/20231Acceptable

    Positive: Location

    Negative: The hair Dryer in bathroom connected with an exposed china connector and no switch to turnoff - Meaning that if you hit the wall with a wet towel you might get an electric shock. Bed Bugs in Matress ...

    GGracie
    30/09/20237Good

    Positive: It is centrally located and near to attractions and Gran Via. There are shops and restaurants nearby. Very convenient.

    Negative: No complaints.

    MMariana
    22/09/20231Acceptable

    Positive: They never replied. Nobody opened the door. Had to stay somewhere else and still have no refund.

    IIgor
    26/08/20239Extraordinary

    Positive: Great location

    Negative: Towels were clean, but full of washing powder. A little bit of mold in the shower, but not critical

    OOddur
    05/06/20234Acceptable

    Positive: Although we were late, access was smooth, and the staff was quick to respond to our inquiries during our stay.

    Negative: In all fairness, the property is somewhat past due as far as renovation/overhaul is concerned. We probably did not get the best room, but the front door, halls, staircases, locks and lights ...

    PPeninah
    03/05/20235Acceptable

    Positive: Cleanliness inside of the room.

    Negative: The staircase was not in good condition with broken dull tiles which made the place look as though it was dirty or like a shantie. The policy that a guest cannot enter the room before 2pm is punitive...

    LLiza
    02/05/20238Very good

    Positive: it was very clean

    Negative: everything was good

    AAnca
    13/03/20234Acceptable

    Positive: The location was the only good thing about this hostel.

    Negative: A really bad smell in the room, coming from the bathroom/drains. We had to keep the window open constantly. No hand soap was provided, and the sheets didn't feel clean either.

    BBruno
    04/03/20233Acceptable

    Positive: location is great

    Negative: we were in the room 1 which is right after the main doors on 4th floor and every time someone enters/exit, you literally have feeling that someone is trying to open the door from your room. ...

    CCohen
    27/11/20227Good

    Positive: the hotel is very close to the center and is surrounded with nice restaurants. easy to get there with the metro and reach other places of the city. The communication was great with detailed ...

    Negative: The room hasn't been ventilated so there was a moldy smell in the room. also, I had some cold wether

    IIskender
    24/10/20223Acceptable

    Positive: Cheap. Very good location but difficult to find even with Map applications.

    CChrister
    16/10/20225Acceptable

    Positive: Location near to Gran Via

    Negative: During our last night, we didn’t able to sleep well after hearing a lady shouting for help. Safety is quite a concern. Elevator lobby is always dark.

    CChrister
    16/10/20225Acceptable

    Positive: Location near to Gran Via

    Negative: The bed is too big for the size of the room. It blocks the way going to bathroom. Not same photo as shown in booking.com

    AAscencao
    13/09/202210Extraordinary

    Positive: excellent location.

    Negative: very clean and good staff. Olga was à such amazing person who was very patient to explain everything. thank you so much Olga.

    AAnaclara
    05/08/202210Extraordinary

    Positive: Great value for what you pay. Location was great, check in was super easy

    AArina
    02/08/202210Extraordinary

    Positive: the room and bed were very comfortable

    Negative: the only thing I didn’t like was that there was no reception and had to call to get someone to come

    VVictor
    11/03/20228Very good

    Positive: perfect location to visit the centre