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    Facilities

    Hotel

    • Cloakroom
    • Coverage available for mobile phones
    • Heating in public areas
    • Parking lot/garage

    Room

    • Air condition
    • Bathrobe
    • Bathroom
    • Bathroom amenities
    • Carpeted
    • Desk
    • Flat screen TV
    • Free Wi-Fi
    • Hairdryer
    • Non Smoking rooms
    • Only shower
    • Radio
    • Reading lamp

    Reviews on Reviews Pension Arena Alicante Hostel

    100% real guest experiences
    Very good 8.3 1638 reviews
    • 9.1
      Staff care
    • 9.1
      Location
    • 8.4
      Room
    • 8.7
      Cleaning
    • 8.1
      Facilities & Services
    HHanna
    10/01/20258Very good

    Positive: good hotel, good location and very freindly and kind personal.

    JJc
    27/12/20247Good

    Positive: Good location to see lots of places.. lot of imaginats about the place tho

    Negative: Was old fashioned very noisy at nites with bin lorry outside which woke me every nite plus people outside rowdy n noisy

    JJohn
    23/11/20241Acceptable

    Positive: nothing. mean spirit appeared when things go wrong .

    Negative: been accused of breaking door handle and forced me to pay compensation. this is totally unacceptable. already raised my complaint to booking.com.

    RRebecca
    12/11/20248Very good

    Positive: Spotlessly clean, simple but comfortable rooms at a great price. Very nice woman on reception.

    CCatherine
    04/11/20245Acceptable

    Positive: The location was good. Bea on reception was fabulously helpful. My light wasn’t working, I didn’t have a kettle or a glass to drink from but Bea sorted it out in a few hours.

    Negative: The room was grim. Strange and clashing decor, no natural light and bed was in the middle of the room.

    JJolanta
    01/11/20248Very good

    Positive: 1. No problems checking in after midnight - clear instructions to follow. 2. Great bathroom facilities - the space is small, but well equipped. 3. Convenient central location.

    Negative: 1. Poor sound isolation - you can hear every sound in the corridor which is really disturbing at night. 2. The view out of the window - it’s just a deep square hole with windows around it. 3. The ...

    ZZvezdina
    30/10/20249Extraordinary

    Positive: I just loved the location - very centric, in a local neighbourhood with little local bars and restaurants; close to the central market and the big avenues.

    Negative: I liked everything.

    KKaren
    26/10/20248Very good

    Positive: location, room, comfortable bed, clean room

    Negative: The issues were known to me so this may not be fair to say I did not 'like' ?? ....... stairs steep, location very noisy. These things did not outweigh the good

    MMonika
    21/10/202410Extraordinary

    Positive: The Pension was exactly as I expected. I liked the decoration and that it was spotless clean. There are shops nearby and it felt safe. Beata is a wonderful receptionist and explained all the details ...

    MMoen
    20/10/202410Extraordinary

    Positive: Very good location, friendly landlady. Good value for money. Some noise of course, but wuth the windows shut, it's fine.

    CCristina
    15/10/202410Extraordinary

    Positive: Really clean, simple yet looking cozy, huge windows

    Negative: -

    LLee
    11/10/202410Extraordinary

    Positive: Lovely Pensione. Professional staff.

    LLloret
    09/10/202410Extraordinary

    Positive: Everything was great and room covered all my expectations

    MMárton
    08/10/20245Acceptable

    Positive: Last year I came here on my own, and I had a good experience. Price, easy to check in/out, located in the centre-near to shops and restaurants.

    Negative: The narrow bed with one blanket wasn't suitable for two friends, I had hoped we had two single beds. We had some problems with the cleanliness of the room, we found some hairs. Otherwise why don&#...

    PPetr
    05/10/20249Extraordinary

    Positive: Nice and clean small hotel. Very good for short 1-2 days stay. Small room, very basic, but it has everything you need, and a great balcony which is very important for me. Friendly lady on the ...

    Negative: -

    OOgles
    30/09/20247Good

    Positive: very central to everything and staff very nice.i lost my key one morning and I had replacement key within hour at no charge.

    Negative: I had no air conditioning which when I booked it stated my room was air conditioned.i had large floor standing fan which I needed on all night,noisy and draughty.and I could have done with another ...

    AAnca
    26/09/202410Extraordinary

    Positive: I reserved this for a friend who came to visit Alicante. I only recieved good feedback

    AAdrienn
    23/09/20248Very good

    Positive: Great location, friendly staff, clean room

    Negative: The mattress was very soft, it wasn’t comfortable for us. The streets are noisy at night

    SSnezhana
    21/09/20248Very good

    Positive: The Polish lady at the reception was great, very friendly and helpful.

    FFrancisco
    15/09/20248Very good

    Positive: I had a single bedroom with two windows. One facing other rooms but completely private. I loved how clean it was and that it was really quiet at night. I also had a fan which was really good and quiet...

    Negative: When I entered the room there was a really bad smell coming from the pipes that were facing the bathroom. So i closed the window and waited. When I came back to the room after dinner the smell was ...

    DDiana
    25/08/20248Very good

    Positive: The place is not too far from the city centre, easy to reach by walk. Mrs Bea is very nice and kind.

    NNatalia
    25/08/20247Good

    Positive: Perfect location Irreproachable cleanliness Very kind staff

    Negative: Zero noise insulation Room without window

    YYogesh
    12/08/20249Extraordinary

    Positive: Close to metro and shops and restaurants. Quiet room with comfortable bed. WiFi worked well. Friendly staff. Airco worked well and was not noisy.

    Negative: Nothing

    BBruno
    04/08/202410Extraordinary

    Positive: Location is perfect! The lady at the reception is amazing, so friendly, helpful and always available! Star of the hotel!!

    LLara
    03/08/20246Correct

    Positive: The room was very nice, it even had a very good AC. It was overall pretty clean, excluding the fact that one of the curtains was a bit moldy. The location was decent. The lady at the reception the day...

    Negative: As other reviews mentioned, there was no elevator, which was very inconvenient considering that I had two large suitcases. On top of everything, the staircase was extremely narrow, and the steps were ...

    AAdam
    24/07/20247Good

    Positive: Kind friendly staff and helpful when needed

    Negative: Bathroom facilities could be better and shower gel and shampoo available. Air con needs to be better

    SSarah
    23/07/20247Good

    Positive: The manager was really helpful My showerhose holder was broken. Once I flagged, if was fixed immediately.

    Negative: The bed was average, I could feel the springs hence didn't lie as I would usually. The walls are paper thin hence ppl in the next room coming in at 5am slamming the door and talking loudly really...

    VViktoriia
    22/07/202410Extraordinary

    Positive: Convenient, clean, has fridge( no freezer) in the corridor so you can keep your stuff cool, great communication. Big mercadona 2 min away, beach 15 min walk down. Stayed 6 nights and was comfortable.

    Negative: -

    JJulie
    22/07/20249Extraordinary

    Positive: Location was great

    Negative: No air-conditioning but a fan was provided in room

    MMartin
    19/07/20249Extraordinary

    Positive: The pension was clean, quiet and comfortable enough. I really liked its position, it was easy to walk everywhere I wanted. (playa, mercado, Santa Bárbara)

    LLorna
    18/07/20246Correct

    Positive: Pleasant and clean

    Negative: No lift. No assistance with carrying luggage to room. Be aware that if tou have luggage not idea as there are a number of floors with a spiral staircase and difficult to carry luggage. Not ideal

    CCatherine
    17/07/202410Extraordinary

    Positive: I loved staying here, I had a wonderful relaxing time. It's close enough / walking distance to everything and was clean and well maintained with nice staff. I would stay again for sure.

    Negative: -

    GGiuseppe
    12/07/20248Very good

    Positive: The location was super, 10 mins from the city centre and a short walk from the tram stop Mercado (connected with some nice beaches up to the north). The room was big (in fact, big as much as a studio...

    Negative: The problem we encountered was the customer service, in particular the communication both on booking and on site. On booking they never respond within 24 hours but often respond after days with quick...

    AAhmad
    12/07/20243Acceptable

    Positive: Location

    Negative: I was told that I can’t change my towels except once every 2 days and I have only one small and another large. This instruction was not in my room. I needed more towels as I need to take more showers ...

    PPaula
    04/07/20249Extraordinary

    Positive: Central location with good conections to all points of interest. Friendly staff, Good cleanliness.

    HHoward
    29/06/20248Very good

    Positive: Good value and in decent location

    Negative: No window

    KKevan
    24/06/20248Very good

    Positive: For the price in particular, everything was good

    Negative: Nothing

    GGlover
    22/06/20247Good

    Positive: Basic, clean and a good location with good walking access to everything

    Negative: The only downside was the shower head holder was broken (looked like it's been that way for a while) so had to hold it while showering, room 11 2nd floor.

    AAlice
    13/06/20248Very good

    Positive: Balcony attached to the room was a bonus. Great location - lots of supermarkets and laundry around. Walking distance to everything. Felt very private which was nice.

    Negative: Space was a little bit small, but nothing crazy.

    DDane
    12/06/202410Extraordinary

    Positive: Very friendly and helpful owner at the desk.

    SSandra
    08/06/20247Good

    Positive: Great location.

    LLeanbhpaiste
    05/06/202410Extraordinary

    Positive: The location was great - only a 15 minute to the beach/city of Alicante. Beatka, on reception, was so helpful to us during our stay. :) The rooms were basic but very clean and comfortable and ...

    Negative: The pillows weren't very comfortable but at least there were lots of pillows so you could make it somewhat more comfortable.

    CChiao-ting
    31/05/202410Extraordinary

    Positive: Everything was great -- hair dryer, extra blanket, fridge (in common area), and the socket/light switch right next to bed so that you can turn the light off/on without getting up :D

    Negative: Nothing!

    MMartina
    14/05/202410Extraordinary

    Positive: Very very clean and light room. Great woman at desk reception.

    Negative: Long distance from the sea.

    VValeria
    12/05/202410Extraordinary

    Positive: Location is very good,close to promenade,market.Beata was wonderful and gave us very good advises.

    Negative: Room whithout natural light and the bathroom very small.

    DDavid
    11/05/20248Very good

    Positive: Didn’t have breakfast ,location very good close to everything you would want from a holiday the stairs

    Negative: The stairs to the third floor ,but when I visit you again I will ask for a lower floor room iff you have one free

    CCarlos
    10/05/20248Very good

    Positive: Close to everything, excellent location

    Negative: The walls are a bit thin, so you’ll most likely hear your neighbour, but everyone aware so quiet people all around

    JJane
    25/04/20248Very good

    Positive: Good value for money, clean, good location, friendly receptionist.

    Negative: Rooms are basic but reflect the cost.

    LLiina
    22/04/202410Extraordinary

    Positive: The room was very nice and cozy.

    NNikica
    21/04/202410Extraordinary

    Positive: The room is located ten minutes of walk from the sea and from Plaza del Mar. It is in the very centre. It is clean and it was very easy to communicate with the owner who was always at a disposal. The ...

    Negative: Nothing. Everything is perfect.

    TTugba.c
    20/04/20248Very good

    Positive: Location is perfect Pension is clean enough and well decorated İt is a great value of money if you Just use for rest and sleep. If I Come back to Alicante I choose this place again.

    Negative: I came around 11 pm in my first day yhey did not gave me code for entrance so I call and receive it. I waited on the street a bit. It is easy to send it via booking. Sezonda thing is English. ...

    BBlanka
    20/04/202410Extraordinary

    Positive: Everything was great. We didn't expect such good service for this price. 1. Very clean, spotless (!!!) room 2. Great location for walking around touristic attraction of Alicante or transfer ...

    GGuðrún
    17/04/20247Good

    Positive: The hotel was being renovated when I was there, and that spoiled the stay. The staff was friendly and apologetic about it, and I can understand, but I would have preferred knowing about it before and ...

    Negative: The hotel was being renovated when I was there, and that spoiled the stay. The staff was friendly and apologetic about it, and I can understand, but I would have preferred knowing about it before and ...

    HHans
    06/04/20249Extraordinary

    Positive: Very smiling and helpful staff. Close to sights and restaurants. Quiet location and a very comfortable bed. Really good value for money

    Negative: Nothing

    AAndrew
    04/04/20247Good

    Positive: Location.

    Negative: Steep narrow stairs to get things up and down.

    SShahnam
    31/03/20248Very good

    Positive: Pension Arena is a cool, clean place, and the staff are friendly and caring. It is in the heart of the city and well placed for the money.

    KKevin
    24/03/20248Very good

    Positive: Great location and friendly staff. No nonsense place. Not luxurious but it was exactly what I needed. Comfortable and clean.

    DDavid
    22/03/202410Extraordinary

    Positive: Perfect for arrival in Alicante - walkable from bus station, near to cafes and restaurants. Easy to walk up to the fortress from here (but still a trek) - but most of all the gentleman on reception ...

    AAlexandre
    12/03/20247Good

    Positive: Very good location, close to the market, tram and bus stations. The lady at the reception was also very helpful and allowed me in without checking in late because of issues with the Booking app. The ...

    Negative: A faint sewer smell when using the flush but that goes away quickly. I would also prefer a bedside table but that's a personal preference.

    CCaroline
    11/03/20249Extraordinary

    Positive: The receptionist. She spoke fluent English and Spanish and was really helpful. Best receptionist I've ever come across

    KKatarzyna
    06/03/20248Very good

    Positive: Very friendly personnel, super responsive. The hotel is really close to the beach and main things to be seen (10-15min by walk).

    DDominika
    05/03/20248Very good

    Positive: Great location, comfortable room, I had everything I expected

    AAlejandra
    03/03/20249Extraordinary

    Positive: The staff is super friendly and Helpful, especially Bea! The bed is really comfy. Also the room was clean and have little touches as coffee, tea, shower gel and cotton disk for remove make up

    Negative: The furniture is a little old and chipped but the room was nice

    CConor
    14/02/20246Correct

    Positive: Great location basic room not over the top

    Negative: Room was quite basic for the money being spent would have expected a few more additions to the room for the price.

    SS
    14/02/20248Very good

    Positive: Great location, close enough to everything with some eating options in the area. Clean room, reasonably quiet. The room had everything I needed during my stay. Hot shower & excellent wifi. Easy...

    Negative: The window overlooked the wall so the room was pitch-black all day long. I did not expect the room to be that dark so I feel it should have been a lot cheaper because of that. There was a weird noise...

    LLars
    01/02/202410Extraordinary

    Positive: Very kind staff. Clean. Good value for money

    Negative: Noisy at night