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    Mainstay Suites Hotel Description

    MainStay Suites is located in Columbus The hotel provides both free WiFi and free private parking

    At the hotel every room is fitted with a private bathroom

    Valley is 50 km from MainStay Suites, while Opelika is 48 km away The nearest airport is Columbus Metropolitan Airport, 11 km from the accommodation

    Efficiency Suite with Two Queen Beds - Accessible/Non Smoking

    • INTERNET

    • PARKING / GARAGE

    • PET FRIENDLY

    Facilities

    Hotel

    • Internet WiFi
    • Parking lot/garage

    Room

    • Other pets

    Useful information

    Tax Information

    The rate does not include local taxes, supplements or other additional charges that the hotel may charge you; because you must pay them directly at the destination. Unless the hotel indicates otherwise.

    Reviews on Reviews Mainstay Suites Hotel

    100% real guest experiences
    Good 7.7 128 reviews
    • 8.1
      Staff care
    • 8.3
      Location
    • 7.2
      Room
    • 7.3
      Cleaning
    • 7
      Facilities & Services
    SSam
    23/03/20253Acceptable

    Positive: It was close to the Army Base

    Negative: Our room was filthy

    BBell
    20/03/20257Good

    Positive: The location and the staff were great

    Negative: The bed's are a bit too soft and the toilet is way too low for anyone tall and anyone that has hip and back problems

    JJsamila
    18/03/20251Acceptable

    Positive: Convient location

    Negative: -The elevator button was broken. I waited 15 mins for the elevator door to open. Here comes another guest and press the up button and then the elevator door open. Staff should have put a sign on the ...

    SSamoya
    10/03/20252Acceptable

    Positive: Where its at

    Negative: When we checked the room door was open, trash in the room and someone had been laying in the bed. Then the next day was locked out of or room for at least 2 hours, no hot water

    TTerrica
    10/03/20255Acceptable

    Positive: The staff was friendly.

    Negative: There was no hot water and the breakfast wasn't good.

    SSteven
    26/02/20258Very good

    Positive: The hotel was clean and very quiet. A lot of restaurants nearby and the mall was close by also.

    Negative: Swimming pool was closed down. When I booked the hotel, I was looking forward to swim with me and my children. Didn’t say anything about the hotel, swimming pool being drained and cleaned.

    BBecky
    23/02/202510Extraordinary

    Positive: Location was great, staff was friendly, facilities were cleana and inviting

    Negative: Nothing major that we didn't like. Just small things, our room didn't have the tod to hold the toilet paper, if I was traveling with small children I wouldn't have been able to bath them ...

    CCindy
    22/02/20253Acceptable

    Positive: You could gear everything around you could see between doors. Elevator buttons didn't work on the 2nd floor.

    SSharita
    22/02/20251Acceptable

    Positive: The hotel was near my ideal location

    Negative: The room was untidy. Hair was seen on in the bathroom, when I got home, my kids had hair on their socks which was from the room. The bed near the window, the mattress was very dusty. The bathroom ...

    SSylvia
    20/02/20257Good

    Positive: Location was good

    Negative: Tub was dirty i had to clean it my self

    GGonzalez
    15/02/202510Extraordinary

    Positive: The efficiency of the stay, quick, and comfortable.

    Negative: Shower curtains were dirty, possibly mold And the complementary shampoos were half full, so possibly used from previous visitor?

    LLilia
    14/02/202510Extraordinary

    Positive: The location, and the staff

    LLaura
    10/02/20253Acceptable

    Positive: The location was great! Just a couple minutes from the base.

    Negative: The rooms were filthy!!

    SStan
    08/02/20258Very good

    Positive: The location to Fort Moore was excellant and the bed and linens were comfortable.. The breakfast was good and the lady preparing and servicing was very pleasant!

    Negative: The room was very humid making the floor feel damp. The sink and bathtub drains were very slow to drain. Also the only ice machine was out of service. The vinyl floor was loose and coming up in a few ...

    KKellie
    05/02/20255Acceptable

    Positive: Close to restaurants and stores nearby

    Negative: My tv didn’t work initially- I tried to call someone to one look at it but was told there was no one available that night. Apparently a cable had been disconnected and no one bothered to fix it before...

    EEugene
    04/02/20259Extraordinary

    Positive: Good

    SSierra
    31/01/20256Correct

    Positive: The location was convenient for the places we visited. Breakfast was decent.

    Negative: It looked run down. The coffee pot was broken our entire stay. One of the rooms we checked into still had the previous occupants messy linens and trash. The other room we checked into the a/c was ...

    MMaria
    27/01/20257Good

    Positive: Staff was very nice and the hotel was clean.

    Negative: People smoking on their rooms and you cold smell it in the hallway.

    MMarion
    21/01/202510Extraordinary

    Positive: Everything close to Fort Moore and other places . Room clean Staff is fantastic We returning in April

    Negative: That the Laundromat was closed due all equipment not working

    NNeimalie
    31/12/20246Correct

    Positive: A spacious and comfortable room.

    Negative: There was a bedbug in the bed.

    BBrooklynn
    10/12/20243Acceptable

    Positive: Water and ice from the machine Didnt taste bad. Staff was friendly.

    Negative: Our door didn’t lock properly. My husband had to pick up the door for it to lock. The fridge leaked constantly and there was mold on the ceiling above the shower. The bathroom door didn’t lock at all...

    BBriana
    02/12/20247Good

    Positive: Beds were cozy , spacious room

    Negative: One day there was no breakfast they ran out of everything, we had to ask front desk for cleaning service in our room which they only went 2 times out of the 5 nights we stayed.

    TTyeshia
    11/11/20242Acceptable

    Positive: I loved the location. I was there for the Fountain City Classic and the stadium is just up the street. Some of the staff was vey friendly. I really love Ms. JJ. She is upfront and takes her job ...

    Negative: I didn’t like the rudeness of the staff (evening shift on November 9). She threatened to call the cops because we were in the lobby talking, watching the game, and playing games. She never asked us to...

    JJerrie
    08/11/202410Extraordinary

    Positive: Great value, clean facilities, excellent location and friendly staff.

    CClaire
    02/11/20244Acceptable

    Positive: I like how close it was to Fort Moore

    Negative: Cleanliness! Our room had hair and dust all over it. There was hair in the shower, on the toilet, in the sink. There was hair all over the floor, I had to wear shoes the whole time or else stuff would...

    AAllen
    28/10/20243Acceptable

    Positive: Nothing

    Negative: No hot water, television only had 5 channels, bathroom dirty, television volume would not increase volume couldn't hear either tv. Cabinet doors in kitchen was missi n g. Room floors were sticky...

    AAeriel
    24/10/20246Correct

    Positive: It was very clean and everything was put where it needed to be at

    Negative: The water was cold it was heat flames coming out of the heater and it was a stain on the covers

    FFrankie
    20/10/20249Extraordinary

    Positive: N/a

    Negative: Light went out in the restroom. Maintance bought a lamp Around door room door didn’t like that. Needs some painting

    LLinton
    18/10/20246Correct

    Positive: Need to clean the room everyday

    CCatherine
    08/10/20244Acceptable

    Positive: How close it was to my destination. The breakfast

    Negative: The bath room was super dirty. The bath tub crackled every time you took a step. The bathtub was extremely dirty.

    MMaureen
    07/10/20244Acceptable

    Positive: The location was great Staff were friendly

    Negative: The room was not clean. The Tv has so much dust on the screen. The tables were not cleaned. Food was still left in the refrigerator from the previous person. Very disappointed

    DDavid
    06/10/20249Extraordinary

    Positive: Location was very good for activity at Ft Moore. Staff was mostly friendly and helpful.

    Negative: TV remote did not work. New batteries didn’t help. Had to go to desk to get more coffee pods for room. The bath tub was slick on the bottom and we had to be very careful getting in and out.

    BBeverley
    30/09/20249Extraordinary

    Positive: Nice and clean. Staff were great. Breakfast was great

    JJantzen
    29/09/20248Very good

    Positive: Overall a great stay would recommend to stay there !

    Negative: Fridge went in and out barley wanted to stay cold and bathroom in shower had a little mold build up

    SShaderrica
    28/09/202410Extraordinary

    Positive: I loved the location

    Negative: I think the 🛁 could have been cleaned.

    AAlvin
    24/09/20249Extraordinary

    Positive: Nice hot breakfast

    Negative: I’ll stay it again if there is a chance

    DDeborah
    24/09/20242Acceptable

    Positive: The best part about the property was the location. The complimentary breakfast was done well

    Negative: Bathroom smelled like cat litter. Found black mold on the wall. Had to ask numerous times to have it cleaned. Took 2 days for someone to clean it. There were four of us and only had two towels and ...

    HHughes
    10/09/202410Extraordinary

    Positive: The location was great for what we were in the area for. It was clean and staff was wonderful.

    DDenis
    03/09/20242Acceptable

    Positive: Location not far from Columbus

    Negative: Very noisy (external Fan, other appartements and equipments in the room) even if we change room in between our 2 nights ! Not clean with air on the towels and some dirt on the sheets. Appart from ...

    SSharon
    18/08/20249Extraordinary

    Positive: Conveniently located to the Infantry Museum and Fort Moore.

    Negative: Downstairs hallwall smelled of gas (natural gas). It was very pungent at times.

    SShamia
    16/08/20242Acceptable

    Positive: Nothing.

    Negative: There was mold in the shower curtain. The bath tub was dirty. There were roaches by the sink. The microwave was dirty on the inside.

    JJanae
    15/08/20249Extraordinary

    Positive: Check in and check out we’re easy. Beds were comfortable. I enjoyed the fridge.

    Negative: The family upstairs were loud all night and day. A lot of stomping, running in the halls, etc.

    LLolita
    12/08/20248Very good

    Positive: Great breakfast but you need a variety of meats

    AAnnette
    12/08/20248Very good

    Positive: Staff and guest

    WWendy
    10/08/202410Extraordinary

    Positive: Went to see our son graduate from basic, this location was so close to the base. Also love the hotel dog. So cute.

    KKaren
    09/08/20248Very good

    Positive: The proximity to Fort Moore, the comfortable atmosphere in the communal areas, the swimming pool and courtyard was a bonus

    Negative: It was a task to get fresh towels and the rooms cleanliness can be improved upon p

    GGina
    08/08/202410Extraordinary

    Positive: The staff were fantastic.... So nice, and personable. We will stay there every trip to Columbus 3x per year!!! The pool is large for a small hotel.

    JJohnson
    07/08/20249Extraordinary

    Positive: The room has a small stove, really convenient for longer stay’s.

    Negative: The microwave wasn’t clean and the wheelchair accessible room online shows a walk in shower in the pictures but the actual room didn’t have that. It was a tub/shower.

    DDavid
    02/08/20248Very good

    Positive: Staff were very friendly. Rooms were clean and breakfast was served.

    Negative: Electricity went off for about 5 minutes on one stay. A/c seemed to be struggling on another stay. What I will say is that I was still highly satisfied as the rooms were affordable and close to ...

    CChelsea
    24/07/20247Good

    Positive: It was a decent room for the price. It was quiet and calm. The staff was friendly and helpful

    Negative: I wish housekeeping actually came to our room to clean up from our 5 day stay. Also the bathroom ceiling looked like it was starting to get some mold

    IIgor
    21/07/20243Acceptable

    Positive: Comfortable beds and pillows

    Negative: No towels until 2nd day, laundry room out of order, dirty, sketchy part of town, dirty pool, and dirty silverware

    MMaarten
    20/07/20241Acceptable

    Positive: We were denied a room and send away. Booking.com billed us anyway. I sent them a message but no response. What a rip off.

    Negative: We were denied a room and send away. Booking.com billed us anyway. I sent them a message but no response. What a rip off.

    SSharena
    15/07/202410Extraordinary

    Positive: The room , the location choice

    Negative: The first person I spoke with ….other than that the staff was good

    RRenees48
    13/07/20248Very good

    Positive: The hotel was great. The staff was great, the room was great, and it was very enjoyable.

    Negative: We were told in order to great fresh towels and linen, we had to call front desk before 9am. We were not told that at check in and it would have been nice if housekeeping could just give fresh linen...

    MMillie
    08/07/20241Acceptable

    Positive: The night of July 5, 2024, 5 cars were broken into in the parking lot. I’m sure that this incident will determine if people will return again. I hope that the criminal will be caught and prosecuted...

    Negative: The beds were too soft and I felt like I was sleeping in the same spot as the last people because it was difficult to move to a different spot. The bed was too tall which made it difficult to put on ...

    KKimberly
    02/07/20242Acceptable

    Positive: The workers r nice

    Negative: There were cockroaches in my room. I even took pictures. It was disgusting and will never stay there again

    YYoung
    01/07/20247Good

    Positive: The staff was AMAZING! So helpful and personable. They went above and beyond to help.

    Negative: The elevator was slow and the hallways very warm. The shower curtain was moldy.

    NNichole
    19/06/20246Correct

    Positive: The location was perfect. It was nice looking and updated.

    Negative: The pool was closed. They ran out of rooms and were struggling to clean rooms to keep up with reservations. Maybe it’s like that during graduations and it’s kind of the norm.

    RRukiye
    19/06/202410Extraordinary

    Positive: Breakfast exelent .Coffee specially

    Negative: Room cleaning

    VVcathers44
    16/06/20248Very good

    Positive: Location was perfect for where we were going to, lots of places close by. The staff were all very Friendly, especially the lady that checked us in. She was very friendly, greeted us right away, let us...

    Negative: Don't have any complaints. The room we stayed in had the strip really loose on door, so we had to keep pushing that in for our door to close. Other than that everything was good.