Calle 110 entre Avenida 10 y 15, Playa del Carmen, Quintana Roo (Mexico) Show on map
Located in Playa del Carmen, 500 metres from Playa del Carmen Beach, Hotel Punta Esmeralda provides accommodation with a restaurant, free private parking, an outdoor swimming pool and a bar
Featuring a shared lounge, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom
The accommodation offers a 24-hour front desk, room service and currency exchange for guests
At the hotel, each room includes a wardrobe
At Hotel Punta Esmeralda, every room is equipped with a flat-screen TV with satellite channels
A continental breakfast is available daily at the accommodation
Hotel Punta Esmeralda offers a terrace
ADO International Bus Station is 5 km from the hotel, while Playa del Carmen Maritime Terminal is 6 km away
The nearest airport is Cozumel International, 37 km from Hotel Punta Esmeralda, and the property offers a paid airport shuttle service
This double room features a balcony, air conditioning and tile/marble floor
INTERNET
PARKING / GARAGE
PET FRIENDLY
Hotel
Room
Tax Information
As of April 1, 2021, VISITAX enters into force to facilitate the payment of the use of foreign tourism. It can be done from the web portal http://visitax.gob.mx/. Foreign tourists may cover it before their arrival or during their stay. As of January 1, 2017, tourists must pay an ISH rate per room and per night of occupancy under the concept of Environmental Sanitation Rights carried out by the municipality. This fee must be paid at the hotel.
Positive: Near to the beach Punta Esmeralda. Rooms are big. We had a balcony. Small fridge available. Big bed. Good prices.
Negative: Shower was old and dirty. Window was broken. The main light didn't work. You have to pay 500 pesos as a deposit for some old remotes. Really thin walls, hear everything. Strange window to the ...
Positive: Pretty big room, comfort beds, balcony, amazing personal.
Negative: Needs some renovation, the fridge didn't freez good
Positive: Comfortable bed. Available fridge in the Room.
Negative: Room without an outside window.
Positive: Value, friendliness of staff, size of room, good air conditioning, comfortable bed
Negative: Towels appear grey, there weren't enough towels for 2 people, dogs barking outside loudly all night, expensive taxi from the center of the city / bus station
Positive: pool
Positive: Great location! a beautiful beach only 5 minutes away. Breakfast was great, so was the staff. Really appreciated Florencia and all her help
Negative: Wifi could be better
Positive: The location is quite good
Negative: The room is un pleasant as there is like a window at the inside of your room facing the hallway which creates an unpleasant atmosphere. You can hear a lot of noice from the hallway together with the ...
Positive: At first we booked a room without balcony, so they offered us different room on the top floor with big balcony. On the top floor there's also a roof pool. The staff was super friendly and helpful...
Negative: Everything was ok
Positive: Stayed in a room on the top floor as requested, spacious,pretty and clean! Perfect Balcony to unwind :) Amazing view from the rooftop swimming pool, also one of the best thing of the staying is ...
Negative: Water boiler isn't provided in the room if you see it as an essential. But you can get it in the restaurant downstairs.
Positive: Quiet location. Friendly staff
Positive: Clean, friendly staff, reasonable price, quiet location but close to the beach and centro
Negative: Everything was great.
Positive: Very comfortable bed, very clean, friendly staff, quiet location. Dog friendly, offers breakfast, good views from the rooftop with lots of space and a pool.
Positive: I love this hotel best price best location.
Negative: The ceiling fan is not grounded and you could feel the shock when you touch it. Pretty dangerous.
Positive: Nice rooftop pool with a view. The area looks sketchy, but nothing bad happens, my car was parked outside. If you plan to just sleep in the room, and spend the rest of the day out, its good to go...
Negative: No Windows or any views from the room I had. Towels had stains and holes. The rooms looks better in the photos. Sketchy neighborhood.
Positive: large clean rooms. plenty of parking. dogs allowed comfortable bed and AC
Negative: the WiFi was absolutely non existent. I tried several of their room routers but their signal was testing at zero pings most of the time.
Positive: they accepted pets
Negative: didnt accept amex
Positive: it was in a bad location
Positive: The rooftop swimming pool was very nice, and the staff were friendly and helpful. The bed was comfortable and the air conditioning and fan in the room were functioning well and very nice.
Negative: Unfortunately I was left disappointed on many points: 1. The wifi was hardly ever working. When I told them the first time, they said it would be up again in a couple of hours. It was, but then ...
Positive: the property is close to Punta Esmeralda Beach, it's good value for money
Negative: It's a bit far from the center, however you can take a taxi or bus ( combi- Camion)
Positive: The bed was amazing, the size of the room, the roof top pool (nice to take a late evenig swim). Staff was nice and helpfull.
Negative: Breackfast had an extra kost of 120 pesos, for this price you can get better breackfast. Little amount of fruit, limited choise in tea, and their was no bacon either day I was there. If you need it ...
Positive: confort
Negative: location
Positive: The Room was very nice, and clean. And it had a beautiful rooftop. The Stuff were really nice and helpful!
Negative: The shower was a bit broken. Around the hotel were a lot of dogs witch kept us awake. by the time we arrived it was not possible to get some food. i would recomend it for a couple oder a solo trip not...
Positive: It's a great hotel, but it's in a less than ideal location for most people I'd say. There is a beach you can walk to that's gorgeous, but no ATMs in sight. If you just want a simple ...
Negative: An ATM on premise would have been amazing. The internet was a little spotty, but met minimum expectations.
Positive: Awesome place, my only little issue was the distance from town. But everything else was great. Recommended My husband and I had amazing sleep after two night outs in town, beds very comfy, great ...
Positive: nothing
Negative: the service
Positive: comfortable room and good shower. friendly staff..
Negative: far from center and no restaurants near by..
Positive: The location to a popular walking area was great. And the staff was very friendly and helpful.
Negative: The bathroom needs to be completely ripped out and replaced. The beds were hard as bricks and the bed linen’s were stained even when replaced.
Positive: cheap and cheerful
Negative: no water in the morning, door didnt double lock
Positive: Nothing
Negative: At first I liked it. The linen is not cleaned with bleach. There is leftover blood. Ghe bathroom floor was dirty. The lock was broken. The room are above the pool and ghere are waaaay too many kids ...
Positive: Friendly staff, big room, very clean. Although not so close to the center (not a problem if you have a car), it's very closed to Punta Esmeralda beach, that worths a visit. The terrace is awesome...
Negative: The shower didn't have hot water, but it's not a real problem due to city heat.
Positive: Beds were great, hotel dog is really nice, staff were very friendly and helpful. Wifi works great.
Negative: Its kind of far from alot of resturants. Didn't like the location at first but the walks at night along 5th ave had beautiful art.
Positive: Spacious room
Negative: View from balcony was to dirty street. nobody speaks/undrestands english. Room is big but not cozy.
Positive: Staff was excellent, WIFI fast, roof pool excellent, breakfast very good.
Negative: No fresh air in room and noisy people - door is not sound isolated.
