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At this location there is a local tourist rate not included in the price per person per night, that you must pay directly to the hotel.
Positive: The facilities and the breakfast were very good.
Negative: The room smelled like mold.
Positive: Fitness, tennis possibilities! The sea very close and almost empty in October, but we were still able to swim!
Negative: The "villa" that they offer didn't meet our expectatios at all (need to make pictures closer to the reality then you wouldn't spoil the expectation!) So, we were upset about the ...
Positive: The beach is near the property, there are also shops on the property.
Negative: The supper had too few choices.
Positive: Fantastic resort
Negative: Dinner late at 7pm
Positive: Room good size .nice view of Mt Etna and garden below. Nice outdoor bar and seating area.outdoor breakfast area very pleasant lovely staff.
Negative: huge problem with pigeon poop on balcony.informed relevent staff,HEALTH AND SAFETY ISSUE HERE. Food area more like a canteen rather than a proper dining room
Positive: Gorgeous beach, nice playground for kids, friendly staff
Negative: Everything comes with a cost, but not too expensive for what you’re getting. They do have upgrades to include more amenities so you have that option.
Positive: Gardens and beach were very nice. Fantastic facility,infact we extended our stay another 3 days.
Negative: Need more variety of foods for casual dining not just pizza.
Positive: Great hotel, great beach, nice workers!!!!
Positive: Hottel location, beach, friendly personal. Small "bonus" a lot of mosquitoes in the evening..
Negative: Testy food at restorant Stella de Mare
Positive: The beach was breath taking, breakfast was exceptional and abundant and the room was very comfortable and spacious.
Negative: Better access to the beach would have been better for older visitors.
Positive: The food on offer was amassing breakfast and dinner. Our room was spacious clean and comfortable and with air conditioning. The beach is volcanic sand but clean and looked after. There is a main hotel...
Negative: We have been previously in 2019. It was good then and just as good now.
Positive: Large complex, beautiful garden, Olympic size swimming pool
Positive: Great location and facilities
Negative: Bed was hard and I enquired about something to go on top to help but they didn't get back to me. Also I'm room tea and coffee facilities would be ideal
Positive: Nice pool areas and proximity to the beach
Negative: No tea/coffee making facility in the room
Positive: a comfortable, relaxing resort. close to main attractions, delicious food in restaurant, verry accommodating in all areas
Negative: poor wifi arrangements, works only when your tv is on
Positive: The Olympic pool
Negative: Blocked shower tray in 656 and the food was average
Positive: Staff, ambiance, and facilities
Negative: none
Positive: Nice place. Every evening there were some musical activities. Breakfast was good.
Negative: Bathroom need some renovation, feels kind a old. One morning there were no coffee available, all the machines were on error. Elevators are really tiny, stairs felt safer option.
Positive: It was beautiful clean and there were a lot of things to do
Negative: Nothing
Positive: Good pool, great location and easy to access
Negative: Showerhead was like a needle-gun and the price was high for the (lack of) luxury that was given.
Positive: Mostly everything
Negative: Fab sea and garden views but room quite dated
Positive: They have a very beautiful garden and kids club
Negative: Hotel is very old . And the lifts are terrible
Positive: Great food options for breakfast, great facilities, excellent cocktails and staff assistance was perfect
Negative: No complaints
Positive: Location, Beach, Pools, Lovely Garden and big Restaurants
Negative: Room could have been better cleaned, when we arrived there was dust behind the sink that was there for a long time; marks on the mirror, dust around TV and marks on the hair dryer. This was a Delux ...
Positive: Very well located, great entertainment staff and buffet!
Negative: When you are on vacation, it’s always nice to see smiling people around you. Well, restaurants waiters maybe need some boost.
Positive: The swimming pool, we loved the Olympic pool and the small pool for babies was excellent. The private beach facilities are superb, although the cost for the loungers is extortionate. Cleaners were...
Negative: The rooms however are dated, WiFi in the rooms is appalling, tv needs to be on for it to work, which while inconvenient isn’t a major issue, however, the tv turns itself off every 5-10 minutes making ...
Positive: The location, the staff.
Negative: The breakfast lunch and dinner was the same all week!! Even didn’t have pancakes for the kids. Very dull and small buffets. The hotel charged 2 euro for each pool towel. The room service and ...
Positive: Everything. Beautiful hotel. Stunning grounds. Amazing activities for the kids.
Negative: Not many lunch options except the buffet and pool bar.
Positive: Beautiful garden, clean and warm sea, all areas in the hotel were clean, good entertainment was provided both for kids & adults. We were lucky to experience amazing Farragosto festival on Aug 15th...
Negative: Rooms in villas could be equipped with tea/coffee making set to help people like me who drink herbal tea due to health reasons.
Positive: Worst experience ever!! For the amount of money we’ve paid for 4 days…we could enjoy a decent holiday in maldives!!
Negative: First of all staff was rude…especially that specific restaurant host girl! O wish i knew her name! Beach woman also rude treats you like a visitor to a public beach and wants you to pay even for ...
Positive: It was a normal hotel a lot of cute dogs😁👍
Negative: The toilet's flush wasn't working properly.
Positive: The stuff was amazing, really customer focused.
Negative: A bit far away from the city centre.
Positive: Beautiful garden. Unlike some comments, very good breakfast. Good air comditioning. Very nice staff. Clean bathroom. No problem with water (pressure ok, temperature ok). Bidet in bathroom - a big like...
Negative: Matress old and bumpy (a valley in the middle of it). One pillow was impossible, others just not good enough. Have to pay 2 euro for towel at sea/pool. Not sure about the payment system for chaise...
Positive: Bed was comfortable Cleaning ladies were nice
Negative: - the smell of dampness in the rooms - Rules for sun bed: limited free area, and although you are the guest 1st zone (which is not even always the first row) was additional pay 32eur and 2nd zone 22 ...
Positive: Location, the house garden, pools, kids club
Negative: In order to get the ombrella at beach you need to weak up earlier in the morning (8.00) to “beat “ the professional of the beach :-)…otherwise you have to pay ( just bed and breakfast formula) Fridge ...
Positive: Beautiful garden and beach. Helpful staffs.
Positive: There is a large green park with different trees and bushes on the property. In the shade of the trees you can find tables and chairs to hide from the heat with a drink, which can be taken at the ...
Negative: Lack of variety at breakfast. Some homemade desserts changed, but the rest is the same from day to day. There are few restaurants in the close to the hotel, we had to go to the center of Giardini ...
Positive: large pool, large green hotel area
Negative: very poor breakfast, poor quality products, crowded restaurant, PAID beach: there are few free sun beds, during the 7 days of our stay we were not able to book a single free day on the beach, ...
Positive: The location and the beach The room was good
Negative: The bathroom also the AC in room
Positive: Rooms, and breakfast
Negative: Crowded pool, having to pay for sunbeds and towels, outside of the rooms is rather ugly (airco, plumbing visible)
Positive: Everything!
Negative: During breakfast the woman who was behind the buffet was very rude when we went to take a plate!
Positive: We had a great time at Una Hotels Naxos ! Our kids loved the kids club and the staff there !! It’s great to have three different pools and the overall atmosphere at Una Hotels is great! The staff is ...
Negative: The cushion and the mattress could be updated.
Positive: Resort style accommodation close to the beach. Proximity to Taormina. Good breakfast.
Negative: Concierge service was hard to connect with. Waited in line for half an hour to make a restaurant reservation. The room had a sewers smell coming from the bathroom.
Positive: Huge offer of everything, pool & beach, restaurants, tennis court & gym, scenes & events, bars, literally all you need for a good vacation Professional & friendly staff members
Negative: High prices for whatever you order Too expensive dinner buffet
Positive: The front desk staff at the hotel was exceptional, and the property itself was beautiful and well-maintained. Beach is very clean, with many rocks and stones.
Negative: Regrettably, the main square and beachside restaurant was overrun by mosquitoes in the evening. The subpar food, coupled with the relentless mosquito bites, made it impossible for my family to enjoy ...
Positive: awful, like student accommodation or a borstal. NOT 4 star as advertised. disgusting breakfast made my wife sick. unhelpful concierge, we left after one hour and went to an fantastic actual 4 star ...
Negative: dog sh*t out side our room, bleak basic room, NOT 4 star. bacon swimming in grease. What we mainly hated was being lied to. We left the hotel because we were disgusted by the low standard. Afterwards ...
Positive: Easy access to the beach and plenty of parking. Good selection of breakfast food. Good place for families as it’s close to beach and plenty of entertainment for children.
Negative: Dinner at sea view restaurant was average, avoid during summer months as it is full of flies/ mosquitoes. Bed hard as a rock and bathrooms outdated. If you’re a young couple travelling- skip this ...
Positive: Stunning view of Mt Etna from the hotel. Beautiful beach Hotel grounds are superbly maintained and contain all the facilities you'd want.
Negative: Having to pay extra specific beach beds is a bit unnecessary I think. (we didn't)
Positive: Very nice place. Feels like resort village. Suitable for families with young children
Positive: From the very first moment we felt like valued guests; nothing was a problem, everthing was explained, we were taken by golf cart with luggage directly to room (small house - perfectly noise protected...
Negative: You should be prepared that the fun goes until midnight, but it's the Italian way of life :) During the "rush" for dinner, there should be more staff, because the hotel is big, it was ...
Positive: It was a great location, the staff were helpful.
Positive: Everything
Negative: Nothing - everything perfect
Positive: Well placed, very convenient , clean rooms .
Negative: Some personnel should learn how to smile!!!!! And also , the breakfast restaurant should make good coffee, we are in Italy after all!!!!
Positive: Hotel is Great, staff were very helpful and friendly. Great Location too.
Negative: Bfast selection was a little poor, same thing daily, we had to pay for a simple fried egg. Dinner was ok, nothing special too. Only negative comment about our stay. Other than that, everything was ...
Positive: We liked the garden and the outside area, which is well kept. The pools are ok. We liked also the beach, where you can pay to stay centrally, in the first lines (they also have free sunbeds on the ...
Negative: The hotel is not as described on booking. In reality, it is very old indeed and needs serious refurbishment and modernization works. We had our room in a villa - we had a two bedroom and one bathroom ...
Positive: A very special thank you to all the staff of the resort. They are very kind and professional. Very nice garden, all green and peaceful. Very, very good food, great value for money . Best wishes to ...
Negative: Not so good value for money in the touristic area nearby ....
Positive: Great pools and beach access
Negative: Breakfast was disappointing
Positive: The Naxos Beach hotel was very comfortable, very clean, a very wide range of facilities. The view from our room was fantastic. To wake up with a a view of sea/ beach and Etna! Wow. We stayed half...
Negative: The main restaurant is too much like a large “canteen” and could benefit from being less “stark” with perhaps some music. At times it is very busy but the staff work very hard to keep resetting and ...
Positive: People super friendly and gorgeous amenities
Negative: Sold close to Taormina it was a 20mn bus ride Room very dark in full day light
