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    Ace Hotel Chicago Description

    • INTERNET

    • PARKING / GARAGE

    • PET FRIENDLY

    Facilities

    Hotel

    • Internet WiFi
    • Parking lot/garage
    • Room service

    Room

    • Kitchenette
    • Mini-bar
    • Other pets

    Restaurant

    • Bar
    • Restaurant(s)

    Useful information

    Tax Information

    The rate does not include local taxes, supplements or other additional charges that the hotel may charge you; because you must pay them directly at the destination. Unless the hotel indicates otherwise.

    Reviews on Reviews Ace Hotel Chicago

    100% real guest experiences
    Excellent 8.8 255 reviews
    • 10
      Staff care
    • 9
      Location
    • 9
      Room
    • 10
      Cleaning
    • 9.5
      Facilities & Services
    ddaineh
    30/04/20255Acceptable

    Positive: Hotel is in a great area , walking distance to restaurants and shopping.

    Negative: The rooms were just ok, not worth the money spent on it.

    AAnne
    27/04/20258Very good

    Positive: Trendy space - close to Fulton market, city stay but quiet.

    Negative: Bed could be better for this price. Pillows were great!

    KKarilee
    25/03/202510Extraordinary

    Positive: Very modern and nice looking

    AAndrea
    22/01/20259Extraordinary

    Positive: The hotel is very nice and we loved the location for some amazing cocktail bars and restaurants. The Fulton Market area is all around you and it is very close to the train and not far from The United Center. We had some great cocktails at Fora. We tried to go to Selva but it was not open when we were free to go. The room was nice and plenty of room to store luggage.

    Negative: The pillows were very flat and uncomfortable. There are no USB plugs anywhere in the room, make sure you have plug adapters!

    MMichael
    08/01/202510Extraordinary

    Positive: Room was great and in a great location.

    Negative: Parking cost was 1/2 the cost of the room

    WWillliam
    03/01/20258Very good

    Positive: Location

    Negative: We were two separate groups neither of our rooms was ready until 3:00. I realize that’s the check in time but prioritize room turn over for the people whose flights arrive early.

    PPaula
    03/01/202510Extraordinary

    Positive: Beautiful hotel located in the revitalized West Loop area of Chicago. Was heavily industrial area at one time, but now full of shopping a restaurants. I would consider this a boutique hotel, rooms are decent sized and have unique touches, like simple retro furniture, shelving and lighting. Walls are painted dark gray and add to the "cozy" feel of the room. The extra's like a fully stocked wine fridge and snacks available for purchase add a bit of "luxury" to the room. The room was super quiet even though our room was right over the outdoor patio. Great for couples or a girls weekend. Staff was super nice and helpful.

    Negative: I wished I could have stayed for more then one night. The price of this hotel is on the higher side and there are added fees like parking (if you want your vehicle parked on site) and the mini bar add if you choose to take advantage. For the money, staying one night is pretty pricey. There were other amenities offered by the hotel like a rooftop bar and movie theater which I hear are cool in the summer. But that should not deter anyone if you are looking to stay somewhere nice and enjoy some of Chicago's unique qualities.

    RRobin
    26/12/20248Very good

    Positive: Lovely boutique hotel. Nice lobby. Great location as super fun neighborhood.

    Negative: Small rooms and not much space to move around. Room we were given had essentially no view other than the prep kitchen for the place behind the restaurant.

    DDenise
    23/12/202410Extraordinary

    Positive: Could not have asked for a better location! Two block walk to many amazing restaurants, and beautifully decorated. Bonus, if you’re there for the holidays it’s close to the Jack Frost pop up!

    PPat
    22/12/20249Extraordinary

    Positive: Nice common areas - great location. Very clean.

    Negative: The bed was a bit too firm. The bedding was not as luxurious as I would have expected at a swanky hotel

    mmcbarry
    09/12/202410Extraordinary

    Positive: I loved being located in the Fulton Market area, but on a quieter street. Everything was walkable that we needed. The room was comfortable and bigger than I expected for a city room. Perfect for my needs! Wish I got to stay more than one night.

    Negative: Nothing! Really enjoyed the property.

    JJaime
    06/12/202410Extraordinary

    Positive: We walked or took the train everywhere from the hotel. Perfect location with lots of food and drinks right around the corner. Also went to the United Center and it was a quick 5 min train ride! Room was big, clean, perfect, quiet, and worth the price.

    Negative: Would have liked an actual coffee pot and tiny microwave in the room.

    CChris
    30/11/20248Very good

    Positive: The location is great. The room was spacious and the bed comfy.

    Negative: The room didn’t have any drawers for storage (aside from a closet). It was a room with two double beds and it was directly above the lobby floor so you could hear music.

    ZZulema
    28/11/20249Extraordinary

    Positive: Rooms were clean, spacious, and stocked with everything you may need. The location is great as well.

    Negative: Although we were on the fourth floor (highest floor ir goes to) the window was facing the generators/vents on the roof. I’m not sure if the buzzing was coming from there but we had to ask for earplugs and front desk was able to provide those for us.

    KKatie
    13/10/202410Extraordinary

    Positive: Great location and beautifully decorated, nice size rooms

    Negative: Uncomfortable pillows and bed