Hotel
Room
Restaurant
Positive: Very central, spacious and practical.
Negative: No lift.
Positive: Everything the location, the hotel itself,the staff are all best
Negative: Everything is best
Positive: clean is the first thing. Located at the center where you can find everything nearby. We have a nice stay!
Positive: The location, the staff, the cleanliness
Negative: Need a long mirror in the bedroom, need a holder for toilet paper in the bathroom and need a few large hooks for hanging toiletries in the bathroom. Would love an elevator too
Positive: location is very good.staff is very friendly and rooms are clean
Negative: noise and room is little.but for its price is ok at all.!!
Positive: Location.
Negative: Size of room. Dark and unsafe stairs at the entrance hall. Noisy party, affecting sleep on October 29 Poor bathroom amenities..
Positive: The location was amazing, right in Sol shopping area which is centrally located with metro station and everything you need within walking distance! Great restaurants and bars around the neighbourhood...
Negative: If the room was a bit bigger it'd be perfect. Also, the rooms have incredible soundproofing but since the nightclub was right next to the rooms, do not expect absolute peace and quiet. Finally, I...
Positive: Location, Big room, helpful staff.
Negative: Not lift, dark stairs, not very well soundproof. You can hear people opening the taps and have a shower.
Positive: Very helpful front desk that helped us book flamenco tickets. Room had 4 small beds. Clean.
Positive: Good location, clean & value for money
Negative: bathroom a bit small
Positive: great location
Negative: Property is on a busy street surrounded by bars that are open till 6am, I couldn’t sleep at all because it was so laud, you could hear people laughs and conversations.
Positive: Location is OK. But rooms and too small. Not what is on photos.
Negative: Room and bed size. No space for luggage. One long pillow for two persons
Positive: Location, staff and cleanliness. All three receptionists - Julia, another young female and a young male - were super helpful and nice.
Negative: Shower temperature sometimes fluctuated. Noise from neighbouring room.
Positive: Lovely accommodation
Positive: The staff were really professional and friendly. The price is really good considering that you are in the center of Madrid
Positive: It is just what you need in the center of Madrid, cozy, quiet, well equipped, clean, fast checkin process, easy check out, excellent personal and the location is great.
Negative: I don’t really care about this but I can figure that someone can have difficulties without elevator more if they have a lot of luggage.
Positive: Elizabeth at reception was very friendly and helpful..
Negative: Finding the place was a bit difficult initially. Stairs was a challenge especially for us seniors with luggage to carry up. Space in room was small but ok for 1 or 2 nights stay.
Positive: The location, the staff are very friendly especially the girl on the reception, the room was clean, room service is good
Positive: The receptionist Elizabeth is an amazing person & knows to interact with customers in a professional way.
Negative: Some occupants next door were literally shouting whole night. Earplugs saved my night.
Positive: Unbeatable location in Madrid with friendly staff and comfortable, modern rooms.
Negative: Access through the main door is only possible by ringing a bell and waiting for the staff to open. Even though the reception is open 24 hours and they were always super quick to open, I generally ...
Positive: Color scheme, decor, location.
Negative: Not being able to stay longer.
Positive: Location was perfect, right in the middle of everything and close to multiple metro stops. The room was good for a stay where you plan to be out and about most of the time. Three beds, small but ...
Negative: Honestly it was all pretty good. I did realize too late that it didn't have an elevator, but it's only on the first floor, do just one flight of stairs to go up.
Positive: Location
Negative: Far too expensive for what is offered, despite the great location.
Positive: Close to everything in the city center, clean, silent, kind staff
Positive: It is somewhat value for money and it is hard to expect a lot from a place that is in comparison cheap.
Negative: No toilet paper on bathroom, shower was a micro space, wifi in evening without speed and you have to really ask for the ac remote - that is a bad joke to have ac rooms in Madrid and you keep the ac ...
Positive: No breakfast. Great location
Positive: The location is perfect and kind staff. There are restaurants all around, the train stationnis close and puerta del sol is less 5 minutes walk.
Negative: I stayed there as soon as I got to Spain. First with 3 more people, the room was so nice no very big but jusst enough. After few days I came back with my partner and we got a room for two, ...
Positive: Great location, walkable to all sights. Lovely spacious clean room with balcony. Newly decorated. Big bathroom. Communal kitchen on top floor with washing machine. Roof top terrace. Staff really ...
Negative: No negative points at all
Positive: It’s in a very good location to walk to everywhere
Negative: This is a hostel . The name is deceiving calling themselves a hotel
Positive: The location is good
Negative: According to the Hostel rules, it must be quiet after 10:00 p.m. During our stay we were woken up at midnight by a group of drunk guests who had settled in the lobby. The lobby was manned, but the ...
Positive: the service was excellent Tnx to the staff Tnx to Julia in the desk reception Location is excellent
Positive: The location of the hotel is it's selling feature. It was renovated recently and had nice lights and outlets. Staff was always friendly and helpful
Negative: The room was not that clean when we arrived. Found some hairs in the bathroom. We also could hear people walking up.the stairs above us. The room was also very small, but kind of to be expected in a ...
Positive: The location of the hotel is really near the metro and tourist attaction.
Negative: The shower with massage feature is not working and the knob to change from hand shower to overhead is hard to turn. You will hear noises and music in the evening. If you have a heavy luggage you will ...
Positive: The acomodation was confortable and well equipped. The receptionist very nice.
Positive: Very helpful and kind front desk.
Negative: Too small the room
Positive: The accommodation is in a very good location. It should be taken into account that there are restaurants and bars right next to it, which makes it a bit noisy, but it didn't bother us. The staff ...
Negative: It wasn't like that.
Positive: Nice and clean
Negative: Nothing
Positive: Bra läge.
Negative: Check in time was 2 pm , but got the room at 3 pm after pointing out the time. The receiptionist came up with lame causes for the delay. Booked for 2400 inclusive tax, but had to pay 500 crowns more ...
Positive: The location is great, it's right next to Sol; the place was very clean and quiet, and the staff were super polite and friendly.
Negative: Nothing, really. The room was quite simple, but pretty much as expected.
Positive: The hotel is very close to the center (app. 5 min.) The staff was very helpful and kind.
Negative: There was nothing wrong.
Positive: I like it so much . Close to the center. The staff is very nice. I liked the names of the rooms, like the names of Spanish cities like Murcia
Positive: It was the heart of the city.
Negative: It was just the doorbell when you go in at first night (confusing) but sort out fast.
Positive: Fantastic staff. Superb location. Heart of the city.
Negative: Bedding poor. Noise levels horrendous. Privacy not great. People walking straight past our room. I wish I could take the location and the staff to a better building.
Positive: Excelente localización
Negative: Confortable
Positive: Great location albeit noisy but only to be expected in a city centre. Funky rooms. Very clean and warm.
Positive: -great location -great staff -shower with massage devices
Negative: - noisy in the morning: cleaning staff does a lot of noise in the corridor as soon as they start. - internet low speed: you will hardly be able to stream a long YouTube video
Positive: Good value for money
Negative: Unkind staff member
Positive: The staff was very accommodating. Comfortable room.
Negative: We could here the noise in the street below
Positive: Perfect location in the center of Madrid
Negative: Room was quite noisy
Positive: location is perfect, friendly staf,
Negative: rooms are small
Positive: Good price for a very good location. Room was tidy and clean with good amount of space
Negative: Bathroom door did not lock and the walls are a bit thin so there is noise at night
Positive: Excellent location in the city center
Positive: On the first night, we noticed that the heater wasn't working properly. However, the staff was quick to respond and provided us with the control for the air conditioner. They also promised to fix ...
Positive: Location
Negative: Small space but we can deal with that
Positive: Central
Negative: No coffee machine in foyer
Positive: location is good, near everything. Walking around is nice experience. Go north is Sol Sq, east is Congress Building then Prato Museum. Go west is Majoy Sq, then Palace area. South is good too, there...
Negative: Bath room's shower switch is some kind tricky, need couple minutes to get ride of it. No elevator, that's not good for heavy luggage carriers. nearby streets maybe a little noise in late ...
Positive: Location that's it
Negative: Too noisy every night I wasn't able to sleep All night long loud music playing Bathroom smells so bad, sewer smells all over
Positive: Very small but Very cute room. Spectacular location. Absolutely fantastic staff.
Positive: Excellent location, helpful staff
Positive: Low WiFi speed.
Positive: The location and staff
Negative: Our room had a smell that was unpleasant and not sure where it was coming from. We would get used to it but when we would first walked in the room, it was striking.
