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Epsilon Hotel Description

Property Location
With a stay at Epsilon Hotel in London (Stratford), you'll be minutes from Westfield Stratford City and close to Olympic Stadium This hotel is within close proximity of Olympic Village and Olympic Park

Rooms
Stay in one of 38 guestrooms featuring flat-screen televisions Complimentary wireless Internet access is available to keep you connected Private bathrooms with showers feature complimentary toiletries and hair dryers Conveniences include desks and coffee/tea makers, and housekeeping is provided daily

Rec, Spa, Premium Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services

Dining
A complimentary continental breakfast is served daily

Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift)



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Facilities

Hotel

  • Internet WiFi
  • Lift

Reviews on Reviews Epsilon Hotel

100% real guest experiences
Good 7.4 4184 reviews
  • 8.3
    Staff care
  • 8.2
    Location
  • 7.8
    Room
  • 7.9
    Cleaning
  • 7.3
    Facilities & Services
TTariq
17/01/20255Acceptable

Positive: Easy checkin - lady at the front desk was pleasant. Room was adequate for the price paid. Clean enough.

Negative: Noise from the road was incredibly loud. The room was too warm - the only way to lower the temperature was to open the window. Loud banging and voices at 1:30 in the morning when the people in the ...

JJohn
16/01/20256Correct

Positive: When the fan went on in the bathroom it reeked of cigarette smoke, very unpleasant

EEduardas
16/01/20255Acceptable

Positive: Nathing

Negative: TV doesn't work properly, WiFi very slow.

KKhalidi
12/01/202510Extraordinary

Positive: Very nice đź‘Ś

Negative: I like everything

OOlga
12/01/202510Extraordinary

Positive: Everything amazing as always, staff is very professional, friendly and helpful.As soon you enter feels very welcomed atmosphere. Room was perfect nice cosy and warm, cleanness on high level. Highly ...

Negative: N/A

DDelwar
12/01/20255Acceptable

Positive: Noise in the street comes into room . So annoying!

MMarshall
11/01/20259Extraordinary

Positive: I have stayed here numerous times as I find it very convenient when going to the O2.

Negative: I had trouble with some of the plug sockets not working, which I didn't realise until the morning when my phone hadn't charged. Luckily I woke up early enough for it to charge, it wouldn't...

WWilliam
08/01/202510Extraordinary

Positive: Hotel location is good for me, There is a Morrisons store 200 yards behind the epsilon, with one hour of free parking whilst you get the things you forgot to pack. I tend to use the hotel bar, read my...

Negative: Nothing really. It`s my hotel of choice. Please see the above comments, this is a difficult question, trying to fill in in an answer required by Bookings. At last the green line, thank you Bookings ...

PPhilip
06/01/20258Very good

Positive: Location was perfect, was able to park close by using just park website, room was clean, quiet and comfortable

Negative: cannot think of anything I didn't like except the weather was unpleasant

MMaks
05/01/20258Very good

Positive: a 5-10 min walk from the stratford station

OOlga
05/01/202510Extraordinary

Positive: Everything perfect , lady on reception very friendly. Smooth check in .Feels very welcomed,room very cosy and very warm.

Negative: N/A

EEunice
05/01/20258Very good

Positive: The location was good, and the bed was comfortable

Negative: There was no bathing soap in the Dispenser

EEesha
03/01/20257Good

Positive: Cheap stay in London, 10 minute walk to the nearest tube.

Negative: The bathroom smelt of a sewage smell and the room was far too hot and stuffy even in December. Too loud on a busy road to have the windows open at night.

WWilliam
30/12/20247Good

Positive: clean quiet room . staff were nice

Negative: shopping and restaurants were a bit of a walk

OOlga
26/12/202410Extraordinary

Positive: Amazing stay as always.Highly recommended

Negative: N/A

OOlga
26/12/202410Extraordinary

Positive: Everything on high standard, staff very friendly and helpful check in quick and easy , cosy room and very warm.Bed very comfy . Cleanness on high level. Highly recommended

Negative: N/A

EElvira
23/12/20248Very good

Positive: Comfy, clean, big enough room. Verry close to the main Stratford rail station.

Negative: The room door lock is not working from inside. The cleaner still could get in the room with her card.

NNadira
22/12/20249Extraordinary

Positive: Rooms were very spacious and clean. Location was excellent. The staff were super helpful and very friendly who went above and beyond to assist me.

JJason
22/12/202410Extraordinary

Positive: The staff and how friendly and welcoming they all were.

Negative: The toiletries on the wall.

WWilliam
22/12/202410Extraordinary

Positive: Nice clean quiet room, Ideal location for me, even has a Morrisons store directly behind. I never eat before 1100 so breakfast did not happen.

Negative: Bar needs Baccardi.

RRob
20/12/20249Extraordinary

Positive: Lots of hair in hair dryer cord

CChristine
18/12/20249Extraordinary

Positive: It was clean, comfortable and friendly staff

Negative: Nothing

AAbdul
18/12/20248Very good

Positive: One thing it was clean ticks all box and good customer service

Negative: Lightning

WWaseem
17/12/20243Acceptable

Positive: Staff ok

Negative: Not clean . Specially dirty Tap

EEllen
17/12/20248Very good

Positive: the value for the location of the hotel was incredible, just a 10 min walk from the tube. the facilities were great, and the breakfast was nice, really good value and they cook it fresh there and then...

Negative: the room itself was quite small and very hot, but you could open the windows to let cool air in. although check out time wasn't until 11, the cleaners were in the corridor cleaning other rooms ...

JJoan
17/12/20247Good

Positive: Room had everything you need at a competitive price.

Negative: Not enough space between bed and luggage rack, hard to avoid knocking legs against it. Drain smell in room.

AAdrian
17/12/20247Good

Positive: The room was clean, large enough and adequate for my needs after a nights stay in town visiting friends

Negative: Nothing

SSteven
17/12/202410Extraordinary

Positive: It was so professional from start to finish

Negative: Nothing it was all good

RRebecca
15/12/20246Correct

Positive: It was clean Staff were friendly

Negative: I wasn’t aware it was in the ulez zone The £14 parking in the local Morrisons for 24 hours The beds were small singles, and very hard, 1 pillow which was thin The plug was broken in the sink It was ...

SStephen
14/12/20248Very good

Positive: The staff were lovely and helpful. I had a problem with a TV which they couldn't sort out at first so moved us rooms no problem at all Rooms were warm and comfortable.

Negative: Sinks in bathrooms need a plug. Could do with a shelf in bathroom to put your toiletries on.

MMartina
12/12/20249Extraordinary

Positive: The staff were very pleasant and kind. I did advise to get a map of area.

Negative: All good

AAhern
11/12/20249Extraordinary

Positive: The staff were amazing. Nothing was any trouble for them

BBarbara
11/12/20249Extraordinary

Positive: Very close to Stratford Station - few minutes walk. Not the best room I've been to, but enough to just spend a few nights there and be close to the station from where you can get to anywhere in ...

Negative: There was some mold on the bathroom ceiling.

DDale
08/12/20246Correct

Positive: Location was good and hotel was clean.

Negative: Room was a little small, but it was cheap for London so as expected.

CChris
08/12/202410Extraordinary

Positive: It was very clean, tidy and in a good location for the Olympic Park where I was working.

Negative: N/A

MMichael
08/12/20244Acceptable

Positive: Easy check in and great location just a little distance from Stratford station.

Negative: There was no hot water in the room on the morning that I departed.

TTunde-karin
07/12/20247Good

Positive: I haven't had breakfast. The staff was OK, polite. The hotel management should repair the lightning in the room.

Negative: The lift wasn't working properly and the lightning system should be repaired.

PPatricia
06/12/202410Extraordinary

Positive: It was spotlessly clean . Staff very polite and friendly. Plenty tea and coffee in the room. Nice shower.

Negative: I wasn't too keen on the decor but this didn't impact our nice stay.

FFiachra
06/12/202410Extraordinary

Positive: the staff at the reception were so friendly.....the room was spacious, bed was comfortable and shower worked perfectly. For someone looking to be central in london and not suffer the huge cost, this ...

KKonstantinos
05/12/202410Extraordinary

Positive: I have stayed many times in this hotel because the room is very cozy, making me feel like I am in the bedroom of my house. The view outside the room window is magnificent. Furthermore, the price ...

HHelen
05/12/20247Good

Positive: Friendly staff, good to reply quickly with answers to questions. Location perfect for visiting family who live close by. Good check in / out times. Room basic but very clean. Breakfast ...

Negative: My second stay at the Epsilon. Room was not to such a good standard as that which I had stayed in previously. Breakfast was cooked to order. There were just two of us in the dining room. Bacon ...

NNedyalkova
05/12/202410Extraordinary

Positive: Thank you, excellent service,.Very friendly and helpful ladies in reception. :)