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    Fairmont Dallas Hotel Description

    Luxury accommodations at the Fairmont Dallas is the ideal choice for your next unforgettable getaway

    • SPA

    • INTERNET

    • SWIMMING POOL

    • PARKING / GARAGE

    • GYM

    • BUSINESS CENTER

    • BICYCLE RENT

    • DISABLED ACCESS

    Facilities

    Hotel

    • 24h room service
    • Accessible rooms
    • Air Conditioning in public areas
    • Beach umbrella
    • Bicycle storage
    • Bike Rent
    • Business center
    • Check-in check-out express
    • Cloakroom
    • Coverage available for mobile phones
    • Disabled access
    • Fax
    • Gym
    • Heating in public areas
    • Internet WiFi
    • Laundry
    • Lift
    • Meeting room
    • Money Exchange
    • Outdoor Swimming Pool
    • Parking lot/garage
    • Reception
    • Reception 24 hours
    • Room service
    • Safe Box
    • Salon TV
    • Solarium terrace
    • Stores
    • Swimming Pool
    • Terrace
    • Wake-up service
    • Wardrobe
    • limousine service

    Room

    • 24h room service
    • Air condition
    • Bath
    • Bathrobe
    • Bathroom
    • Bathroom amenities
    • Carpeted
    • Central heating
    • Clothes line
    • Connection for 2 computers
    • Desk
    • Flat screen TV
    • Fridge
    • Hairdryer
    • Hi-Fi
    • Individual heating
    • Iron
    • Kettle (coffee and tea)
    • Living room
    • Microwave oven
    • Mini-bar
    • Non Smoking rooms
    • Only shower
    • Other pets
    • Phone
    • Radio
    • Safe deposit box
    • Satellite TV
    • TV
    • Towels
    • Wi-Fi

    Activities and leisure

    • Gymnastics
    • Spa

    Restaurant

    • Bar
    • Bar in pool
    • Breakfast
    • Buffet breakfast
    • Cafe
    • Continental breakfast
    • Dinner menu a la carte
    • Lunch
    • Restaurant(s)
    • Special diets

    Useful information

    Tax Information

    The rate does not include local taxes, supplements or other additional charges that the hotel may charge you; because you must pay them directly at the destination. Unless the hotel indicates otherwise.

    Reviews on Reviews Fairmont Dallas Hotel

    100% real guest experiences
    Good 7.9 627 reviews
    • 8.7
      Staff care
    • 8.9
      Location
    • 8.5
      Room
    • 8.4
      Cleaning
    • 8.1
      Facilities & Services
    JJorge
    04/01/20258Very good

    Positive: Great location and view from the room.

    Negative: It was good , but has definitely seen better days. It feels old and outdated.

    CCaitlyn
    30/12/20245Acceptable

    Positive: The location

    Negative: The bathroom was firstly and the shower head was broken. There was no fan or windows in the bathroom. No wifi.

    JJacqueline
    27/12/20247Good

    Positive: The hotel overall was very nice and clean.

    Negative: The hidden deposit per night of 100.00 was excessive and not disclosed in my booking. There was no microwave or refrigerator which was disappointing.

    KKimmo
    13/12/20248Very good

    Positive: Hotel is showing signs of wear and tear but otherwise everything was just excellent

    NNikki
    09/12/20246Correct

    Positive: Within walking distance to good restaurants, bars and American Airlines arena .

    Negative: Carpet and furniture in room worn down . Lack of hot water in shower

    SSulastri
    09/12/20249Extraordinary

    Positive: We love it. The concierge is very helpful. Front desk person very nice. Room very confi.

    Negative: The room service is closed at 2 pm and will open at 4 pm. The time we need the food in the room cuz plan to go to the concert soon. When I tried to operator that I touch 0 it's Spanish language ...

    TTyler
    05/12/20245Acceptable

    Positive: Location

    Negative: Place is very old but not in a nostalgic way. This hotel needs to be upgraded on worst way, it’s in a great location but its obvious they have spent very little on remodeling this century. The AC ...

    DDonya
    30/11/20249Extraordinary

    Positive: Proximity to downtown

    Negative: Air conditioning didn't work, but it was promptly fixed by a competent technician.

    BBrittney
    29/11/20248Very good

    Positive: Convenient location. Clean

    Negative: Place is older so I think the price per night should be a bit lower. Elevator kind of creepy.

    AAmelia
    18/11/20244Acceptable

    Positive: Staff were friendly.

    Negative: The rooms were not clean - dried blood on the shower curtain on arrival. When the room was serviced in the morning it was done very poorly.. dirty cups left etc, towels left in the bath. Exterior ...

    GGad
    18/11/202410Extraordinary

    Positive: Top

    AAlan
    15/11/202410Extraordinary

    Positive: Everything!!!

    Negative: N/A … liked absolutely everything (not often I can rate a hotel 10/10 and not find any real issues) If you are the type of person that likes to complain about something, then you will be ...

    RRene
    14/11/20246Correct

    Positive: Good location, nice lobby.

    Negative: Hotel is advertised as luxury but it was standard. No gym, no complimentary water, no usb ports. Had to sign up for some kind of membership to get free wi-fi. I booked a king suite that supposedly ...

    SSo
    03/11/202410Extraordinary

    Positive: I love the Bar/restaurant on main floor, very nice and demure

    Negative: N/A

    TTabbatha
    23/10/202410Extraordinary

    Positive: We had a great experience. The staff were very friendly and everything ran very smooth.

    Negative: We had a great experience. The only thing we would have liked is the ability to park our on car with access when we needed it. If you pay $50 for parking I think you should have better access

    CCheryl
    21/10/202410Extraordinary

    Positive: Room was very clean and staff was very friendly and helpful.

    Negative: nothing

    AAnthony
    21/10/20245Acceptable

    Positive: For the price this hotel was very disappointing. The decor needs a major upgrade, and the hotel seems 'tired' overall.

    LLim
    17/10/20241Acceptable

    Positive: Only thing good is that there is a Starbucks which was a saving grace

    Negative: Everything

    MMichelle
    14/10/20246Correct

    Positive: People/staff were very friendly and accommodating

    Negative: Property not representative of a standard Fairmont Hotel/Brand, needs major updating.

    KKaylea
    11/10/202410Extraordinary

    Positive: The valet staff was amazing! They were very helpful. The staff at the front desk were very kind. I had a great experience overall.

    MMonica
    07/10/20248Very good

    Positive: Location

    Negative: My room was too small for the price I paid.

    SSuzanne
    28/09/20249Extraordinary

    Positive: Location

    Negative: Maid service

    EEric
    26/09/202410Extraordinary

    Positive: The size of the rooms were big.

    TTracey
    20/09/20248Very good

    Positive: Nice area, close to many things to visit.

    Negative: A/C did not se to get as cool as I would like. Onsite restaurant just ok. Would have like a fridge I could put leftovers in. Fridge was filled with drinks for purchase. I like to stay in nice ...

    BBrad
    17/09/20247Good

    Positive: Bed was comfortable, loved the hotel bar and staff were exceptional, smash burger was also good,

    Negative: Pool needs to be heated, Aircon is noisy

    TTurner
    10/09/202410Extraordinary

    Positive: Very beautiful

    Negative: Nothing really

    MMegan
    10/09/20245Acceptable

    Positive: The location for where we wanted to be was very convenient. The staff was wonderful, as for the facility it could be upgraded. While we were staying at the hotel, there was an incident with the coffee...

    Negative: The rooms in the south tower could use some upgrades and the air conditioning can be heard on the 10th floor throughout the night. As well as there was only one elevator working while we stayed.

    WWard
    09/09/20249Extraordinary

    Positive: The charm and elegance , the facilities , the pool and the staff all exceptional

    Negative: The pool was very busy at the weekends

    LLiz
    09/09/20249Extraordinary

    Positive: This was a great place to stay. We loved everything about it.

    Negative: What I didn’t like was pulling into the hotel and automatically they assume you want valet. At $50 a night I couldn’t do it but I did it for the first night. Then they said that meters were free and ...

    JJennifer
    08/09/20247Good

    Positive: Close to attractions. Clean and great decor

    Negative: Neither phone worked in the room so couldn’t order in room dining for breakfast. Had an early flight so trying to feed kids before we left but not have to dress and go downstairs to restaurant. ...

    TTimothy
    02/09/20247Good

    Positive: Friendly staff

    Negative: Better view higher floor for the $ spent

    MMichelle
    02/09/20248Very good

    Positive: Location and lobby environment

    Negative: The small elevators and wait time

    AAylin
    16/08/202410Extraordinary

    Positive: It was clean, friendly staff, very close to the American Airlines center.

    Negative: Na

    DDaniela
    15/08/20245Acceptable

    Positive: The location was in the Art district. Lots of attractions and sight seeing available. Recommend the Y.O. Steakhouse, food was amazing. All in walking distance from hotel

    Negative: Only one elevator was working out of three. Would’ve loved to have a spa option inside the hotel.

    LLydia
    11/08/202410Extraordinary

    Positive: Everything from the customer service, room service to the concierge service

    DDe
    06/08/20248Very good

    Positive: Amability, good staff, nice room

    Negative: My Reservation includes parking. When i arrived i need to pay extra 50 USD for a valet parking

    MMarcus
    31/07/20248Very good

    Positive: The gym and pool area were excellent. Loved the variety of equipment and space to work out in. The pool felt like I was in another country. Loved the experience and pool side service.

    Negative: the bathroom tub was outdated. The prices for room amenities were above my price point.

    KKapoor
    30/07/20248Very good

    Positive: Location , facilities

    Negative: Old fashioned rooms

    MMark
    23/07/202410Extraordinary

    Positive: Everything was fantastic, except the items below. The staff was courteous and professional. It was centrally located and close to my business meetings. I will definitely consider returning in ...

    Negative: The first item is one off issue that may not have been avoided. The elevators were not functioning and repairs were being made. It was a busy Saturday and many guests were frustrated. I was ...

    JJames
    22/07/202410Extraordinary

    Positive: awesome view, great location

    YYvonnie
    22/07/20245Acceptable

    Positive: Location was convenient

    Negative: We wasted one hour because our AC in our room was messed up. It was hot and had to wait to get moved to another room. No discounts were given for the inconvenience. Also the quality of the breakfast ...

    DDj
    22/07/20248Very good

    Positive: The hotel is beautiful, you could see the cathedral from our floor. I was very disappointed that for the price I paid no breakfast or parking available. I had to pay an additional $50 for parking. ...

    Negative: That they do ot offer breakfast or free parking to guest

    CCristian
    21/07/20241Acceptable

    Positive: Location, which is both a plus (central) and a minus (traffic noise)

    Negative: We had to wait for almost time hours to get into our room. The manager seemed not to care all that much. The noise from all the traffic is terrible. The hotel should provide free ear plugs. This is ...

    VVladyslava
    17/07/20249Extraordinary

    Positive: Location is great, nice pool Starbucks

    Negative: They were doing renovations

    JJason
    14/07/20247Good

    Positive: Very friendly staff

    Negative: There was a lot of drag racing going on outside all night. That’s not the hotels fault but we didn’t sleep at all 🙁

    PPam
    09/07/202410Extraordinary

    Positive: The facility was clean, the staff was very nice and helpful.

    Negative: The elevators on the south side only had 1 operating. And this was the only entrance to the pool. There was a long wait.

    RRodriguez
    08/07/202410Extraordinary

    Positive: Very nice

    Negative: Only had one elevator working

    TTiffany
    06/07/202410Extraordinary

    Positive: The cleanliness and quietness of the hotel 10/10

    EEubanks
    01/07/20241Acceptable

    Positive: No ac

    CCasandra
    01/07/202410Extraordinary

    Positive: Was amazing inside and the staff was so friendly

    NNoreen
    30/06/20248Very good

    Positive: room temperature was good, shower was good

    Negative: coffee was weak. Bed mattress was too soft.

    AAnnie
    28/06/20242Acceptable

    Positive: Great location.

    Negative: The AC was barely working in our room. It was in the 90s outside and it felt just as warm in our room. There was also absolutely no water pressure in the room. When we raised it to the staff, they ...

    MMiranda
    25/06/20246Correct

    Positive: I like that the hotel is close to everything. Walking to different things was not that bad.

    Negative: I did not like that we had to pay for wifi and valet parking on top of the expensive fees… like to have to pay extra for basic necessities is crazy. Also the pool was closed off so I don’t believe we ...

    MMakayla
    15/06/20245Acceptable

    Positive: It was very nice and clean, not really comfortable though. The beds were really firm, the location is okay. It’s by a lot of restaurants and other attractions which was nice. I wouldn’t say it’s in a ...

    Negative: I didn’t like how firm the beds were and how you could hear just about everything outside. For the location I wouldn’t like to have been there alone, definitely wouldn’t have felt safe.

    FFain
    10/06/20249Extraordinary

    Positive: The pool was a great spot to enjoy Dallas and some drinks! There was a DJ playing music which was a huge bonus. Our room was very nice with a city view. The only disappointment was the $50 overnight ...

    Negative: Parking fee was high.

    MMelissa
    03/06/202410Extraordinary

    Positive: Good location

    Negative: No fridge in room

    OOliver
    01/06/20249Extraordinary

    Positive: The Fairmont has retained its charme. The rooms are spacious and well equipped. The Team, especially The Concierge Team with Phillip and the Reception did a great Job. Nice bar, Restaurants and ...