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    Taxes information: This destination requires a local tourist tax (not included in the price per person and night) that must be paid directly at the hotel.

    Reviews on Reviews Grand Hôtel De L'europe Hotel

    100% real guest experiences
    Correct 6.5 5141 reviews
    • 8
      Staff care
    • 8.5
      Location
    • 6.7
      Room
    • 7
      Cleaning
    • 6.3
      Facilities & Services
    FFarooq
    09/01/20255Acceptable

    Positive: Location

    Negative: The day shift receptionist was not nice and not helpful

    AAchsanuadilan
    09/01/20257Good

    Positive: Very good location but there's a leak on bathroom roof

    DDmytroks
    08/01/20253Acceptable

    Positive: I booked a double room with a view of the Eiffel Tower, as indicated in the description. At the reception, they said the room was a single and charged an extra €30 on top of the €117 for the second...

    MMalek
    03/01/202510Extraordinary

    Positive: The hospitality of the staff The hangers in the tiny closet The cup in the bathroom

    Negative: There were'nt any bottles of water The matress was not super comfortable but it was good enough

    FFofana
    30/12/202410Extraordinary

    Positive: It’s in the center near the Gare and a very lively place

    SSt
    19/12/20244Acceptable

    Positive: reception was very good and helpful .

    Negative: elevator was to tiny .. no glass at room to drink water . hotel water was very delayed..

    MMaria
    17/12/20247Good

    Positive: Position very close to the station

    JJames
    14/12/202410Extraordinary

    Positive: I like everything about the property

    Negative: I wish there was a small fridge in the room

    AAttendet
    08/12/20248Very good

    Positive: Very central location. Perfect. And very reasonable rate.

    Negative: It's a bit inconveniencing that you have to leave your keys at the reception and pick it again every time you leave the hotel or return. It's not the most discreet thing if you are having a ...

    WWajeeh
    05/12/20242Acceptable

    Positive: Hotel Location

    Negative: The hotel didn't provide the basic bathroom amenities, the rooms were very smelly and they didn't provide breakfast as they told that through booking. com is not included, although I have ...

    DDavdi
    05/12/20245Acceptable

    Positive: Close to the station, cheap, open 24/7. The staff is competent at their work.

    Negative: Medium cleanliness, no toilet paper in the WC the first night, paint chipped in the corners, loud noises during the night. It's OK for a night or two, the price is right and the location is great...

    BBeverley
    04/12/20249Extraordinary

    Positive: Room quite dated however this is not important to us in a budget priced hotel. More important to us was that it was very well looked after, very clean and very warm. The basement cafe for breakfast ...

    Negative: We did not get hot water in the bathroom. Cold or luke warm was our experience.

    SSouvik
    03/12/20248Very good

    Positive: the room heating was not working.

    JJosh
    03/12/20247Good

    Positive: Location was excellent with good public transport links. Most of the staff were friendly. Bed was comfortable. View from the room onto the square was interesting to watch. Reception open 24 h. Budget ...

    Negative: Shower drain smelt bad

    LLucinda
    29/11/20246Correct

    Positive: Suited everything that we needed, even though it was quite basic. Staff were very friendly. Nice view from hotel. Had a lift.

    Negative: Research the area before staying. Especially as a woman if you want to stay out late. But during the day it’s pretty easy to walk to attractions from here.

    SSharisa
    27/11/20245Acceptable

    Positive: - the room was perfect for me alone. - clean room - enough towels - enough toiletpaper

    Negative: but i don't reccomend to stay here because you here like everything what's happening outside and also your neighbours. I just didn't sleep really good those 5 nights that i stayed here.

    SSaeed
    27/11/20249Extraordinary

    Positive: It is almost perfect. Location was great. Room had no major problem. The bed was clean. The temperature was fine. The view to Montmartre was beautiful. With small budget I think this is one of the ...

    Negative: There are some noise from outside, the street.

    SSimona
    26/11/20247Good

    Positive: Hospitality of staff, cleanless, location, very warm accommodation according to the weather condition, not noisy, there were lot of info about "must see" in Paris.

    Negative: The accommodation was worn out.

    WWeslei
    22/11/20241Acceptable

    Positive: Nothing. We are very frustrated

    Negative: I am extremely disappointed with the stay at this hotel. We had a very unpleasant experience in several aspects. I will mention some of them: In the reservation, I selected a room for two adults. ...

    HHassib
    19/11/202410Extraordinary

    Positive: Nice location cleaness nice people

    Negative: The people

    PPär
    18/11/20247Good

    Positive: Nice little hotel, very friendly staff, excellent location right by Gare de l'Est.

    Negative: Room was a little chilly (November).

    AAlexander
    12/11/20247Good

    Positive: Ideal location 10 minutes on foot to the Gare du Nord, if you are travelling by Eurostar. Economical so don't expect luxury, but considering the price, it's good. The breakfast was ...

    Negative: Some staff were great but one or two, a little less so. I asked to leave my luggage for a couple of hours and I had to pay 10 euros for the privilege. I have never been charged like...

    AAntonia
    12/11/20243Acceptable

    Positive: Convenient location, very close to Metro stop. There's a lift.

    Negative: Depressing room with no natural light. Unpleasant stuffy smell in the hotel apparent on entry. Tiny room with barely space to move around.

    VVictor
    07/11/20246Correct

    Positive: Confortable bed. Cama comoda

    Negative: Room so cold. No heat system yet. Pas chaufage. Sin calefaccion

    AAlauddin
    02/11/20249Extraordinary

    Positive: Location

    Negative: Very tiny left

    TTasmin
    01/11/20243Acceptable

    Positive: Location was amazing right next to the station

    Negative: Bitten to death by bedbugs!!! Terrible!

    HHabib
    29/10/202410Extraordinary

    Positive: Very good

    Negative: I like it

    AAlexandr
    27/10/20245Acceptable

    Positive: Good location and prices

    Negative: The smell in the room was awful it was smelly like sweaty socks 🧦 🥵

    SSarah
    26/10/20248Very good

    Positive: Good price for money

    Negative: n/a

    CClaudio
    24/10/20248Very good

    Positive: The staff was professional and extremely nice (the manager's smile and gentleness were particularly remarkable). Breakfast was very good value for money. Location perfect. Very good value...

    Negative: There was only one soap dispenser in the bathroom and it leaked. The duvet was a bit old. They could do with buying new ones.

    KKeith
    19/10/20246Correct

    Positive: The single room was adequate, but being on the inside there is no natural light. Location is good , being close to the metro and train station.

    Negative: I had asked for an electric kettle in my room however, this was forgotten about Also the small tv was not working at all. I`d mentioned this to staff and they were apologetic.

    RRobert
    17/10/20248Very good

    Positive: A good price for the location. My basic needs were met. Clean, good bed, good shower.

    Negative: Room was small, but not unexpected.

    KKamalesh
    15/10/20245Acceptable

    Positive: location was good. connectivity and neighbourhood was good.

    Negative: very very small room. lift etc was also very small.

    JJohn
    14/10/20241Acceptable

    Positive: The location

    Negative: Bed bugs Urine stains in some bed clothes Sporadic heating Some rooms with mould Not clean One occupant changed hotels

    JJim
    12/10/20241Acceptable

    Positive: Nothing except for the location to train stations.

    Negative: This is the worst hotel we have ever stayed in. We should have spent a bit more money. If you want to sit on the toilet, wash your hands in the basin and your feet in the shower this is the one for ...

    WWendy
    09/10/20245Acceptable

    Positive: Bed was uncomforatable, lack of towels also in poor quality

    TToby
    08/10/20244Acceptable

    Positive: Great location; reasonable value for money. Bathroom clean, bed comfortable enough.

    Negative: It's tatty. Needs a lot of work doing. Not somewhere for your romantic weekend...

    SSylvia
    07/10/20248Very good

    Positive: The location was excellent and made it worthwhile. The staff were helpful, and pleasant.

    Negative: The bathroom was tiny. The elevator was tiny. There was only one electrical outlet that I could see.

    HHamada
    07/10/20247Good

    Positive: The location is incredible - steps away from Gare D’lest. We were able to easily get around the city. The hotel is very clean and the staff is excellent. The rooms are small but the beds are very ...

    Negative: I didn’t like that they charged 10£ to hold each bag if you arrive early or leave after check out time. It’s not standard but I understood the policy after I looked at the storage space - they have ...

    TTucker
    05/10/20248Very good

    Positive: Clean and central for metro. Breakfast delicious and service quick and friendly. Loved the view of the rooftops from my mansard room window.

    Negative: Shower wasnt hot one of my 5 nights- just lukewarm

    LLok
    03/10/20243Acceptable

    Positive: I live in 1 night hotel location is very good is a center near the guard est but room is not good not clean bead is very bad night is I find in the bead some of the thumb track so I don’t say anything...

    GGillian
    01/10/20248Very good

    Positive: Cute old fashioned lift. Quiet room over a busy street - good double glazing, Reasonable bathroom with large shower. More shelving would be useful. Good old fashioned French breakfast with individual...

    Negative: More clean towels - I had to ask for them. No instructions about leaving dirty towels in shower or on floor to show they needed changing.

    CCynthia
    28/09/20245Acceptable

    Positive: Convenient location

    Negative: Bed bugs were found in bed

    KKhrystyna
    27/09/20245Acceptable

    Positive: The location is wonderful

    Negative: It was so dirty there, we were aking for additional blanket for four days and still didn't get it. The internet is slow, poor service

    NN
    27/09/20246Correct

    Positive: location

    Negative: bathroom is not provided with door

    DDavid
    25/09/20247Good

    Positive: Well connected

    Negative: Small elevator

    SShukia
    24/09/202410Extraordinary

    Positive: The hotel is distinguished by cleanliness and the best staff. The location is ideal❤️❤️

    Negative: nothing

    CCynthia
    23/09/20248Very good

    Positive: Location was convenient to most amenities. Metro, bus and train stations are all within walking distance.

    Negative: Small elevator and narrow stairways

    DDeborah
    23/09/202410Extraordinary

    Positive: Perfectly placed for access to everything by bus metro or walking. Clean comfy rooms. Great value for money. Friendly reception staff.

    LLukas
    22/09/20246Correct

    Positive: Location was almost perfect for us travelling from London via eurostar. 10 mins walk to the station.

    BBrijal
    20/09/20241Acceptable

    Positive: There is only location is good nothing else in hotel

    Negative: No soap shampoo handwash in bathroom No kettle in room We stay there 4 nights thay didn't change bedsheets Elevator is tooooo short Only 1 bag and 1 person stay inside After checkout I ask...

    YYansy
    18/09/20249Extraordinary

    Positive: The view!!! Its location near la Gare de l’Est and metro stations Near various restaurants The clean bathroom and its size

    Negative: Room size The breakfast, could add scrambled eggs and would be nice

    SSaim
    13/09/20242Acceptable

    Positive: Staff very rude not value for money at all.

    AAlejandro
    10/09/20244Acceptable

    Positive: We needed to leave our luggage for a few hours until we could catch the train back home. They made us pay €10 per piece of luggage (even 10€ for each a small bag from stores) to leave it at the hotel ...