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    Reviews on Reviews Castle Inn Hotel

    100% real guest experiences
    Excellent 8.9 1122 reviews
    • 9.5
      Staff care
    • 9.5
      Location
    • 9.3
      Room
    • 9.3
      Cleaning
    • 9.1
      Facilities & Services
    DDawn
    27/12/202410Extraordinary

    Positive: Really comfortable and quirky traditional English Inn

    Negative: Hard to say

    LLiga
    26/12/20249Extraordinary

    Positive: The staff was friendly Helpful and open

    SSpencer
    22/12/202410Extraordinary

    Positive: Staff amazing, room beautiful would definitely return and recommend.

    Negative: Nothing

    SSarah
    21/12/20249Extraordinary

    Positive: All staff very helpful and smiley. Food very good especially the breakfast. We hope to return.

    SSandra
    21/12/20248Very good

    Positive: Great breakfast, majority of the staff were helpful, friendly and welcoming.

    Negative: No fridge in the room which it did say there was in the information so we were unable to keep the milk chilled.

    MMatthew
    19/12/202410Extraordinary

    Positive: The hotel is comfortable and the rooms are quaint. The pub is such a wonderful little find and the food is always amazing. The staff are helpful and friendly.

    Negative: Nothing.

    AAna-maria
    12/12/20248Very good

    Positive: Good location and within walking distance to Lulworth Cove & Durdle Door. Lovely cosy comfortable room and nice friendly staff. Breakfast was also excellent.

    Negative: Nothing.

    AAmy
    09/12/20249Extraordinary

    Positive: Such a cosy inn with really nicely done rooms and great food in the restaurant too. Parking is safe and simple and staff were lovely. Great for a weekend away.

    Negative: Nothing was great value for what we paid

    NNick
    03/12/20248Very good

    Positive: Lovely friendly staff.

    Negative: Late night noise from other residents

    SSarah
    03/12/202410Extraordinary

    Positive: Beautiful pub, lovely location 😀

    Negative: Not the pubs fault but we over looked the roof and some bushes at the rear of the property. No view at all but the room was beautiful.

    LLiz
    02/12/202410Extraordinary

    Positive: The team at the Castle are outstanding. They could not have done more to make our stay excellent.

    MMartin
    01/12/202410Extraordinary

    Positive: A fantastic b&b near to Lulworth Cove and just 2 miles from Lulworth Castle. Breakfast was superb. Room had everything you need.

    Negative: Nothing to dislike

    HHilary
    30/11/20246.7Correct

    Positive: Only juice and one item included . no cereeals or fruit. This does not constitute a usual full brekk. The app for discounts would not work and the manageress did not have the position make us members...

    GGeorge
    28/11/202410Extraordinary

    Positive: Beautiful property, great location, amazing stuff, tasty food. A perfect winter weekend escape for my partner and I

    TTim
    27/11/20249Extraordinary

    Positive: The room which we had was excellent, matched as that was by the food, and simply the overall service.

    Negative: Liked all of about the property.

    MMichael
    25/11/20248Very good

    Positive: Friendly Staff, great breakfast and evening meal. Second time here and would recommend.

    IIrene
    24/11/20248Very good

    Positive: Location and the cosy pub vibe

    Negative: Room temperature was very warm even with no heating on.

    JJames
    23/11/20249Extraordinary

    Positive: Location next to an event in Lulworth which was superb

    Negative: It was really nice and I have no complaints

    OOliver
    23/11/202410Extraordinary

    Positive: super staff, fantastic breakfast, nice place

    Negative: everything was great.

    CConnon
    22/11/20248Very good

    Positive: Quaint hotel. Parking very convenient. The on-site pub and restaurant were great.

    BBen
    19/11/20249Extraordinary

    Positive: Fresh, clean and comfortable. Staff were lovely snd very helpful

    VVickie
    17/11/202410Extraordinary

    Positive: The property is furnished to a high standard and is immaculately clean. It has the perfect cosy, country pub feel that warms you as you walk in.

    Negative: Nothing

    NNick
    17/11/202410Extraordinary

    Positive: Very quiet location. Absolutely exceptional breakfast, and the restaurant food was also great. Rooms are beautifully decorated, with clever use of space in the ancient building.

    Negative: Room 8 has a shower cubicle *in* the room so gets damp and can smell musty - but if you leave the window open you'll be swarmed by insects. The fridge/mini-bars are noisy at night.

    DDavid
    15/11/202410Extraordinary

    Positive: It’s in a great location,nice and easy to get to Lulworth cove and Durdle door and the building is very quirky.

    Negative: Nothing loved it

    GGrace
    11/11/202410Extraordinary

    Positive: Our favourite stay whilst walking the Jurassic coast. The room was really comfortable, cosy and nicely decorated. Very cute inn , dinner and breakfast was amazing. Would definitely return.

    Negative: Nothing

    RRuth
    10/11/202410Extraordinary

    Positive: Wonderful character, fabulous food, rooms were clean and comfortable and staff were just wonderful

    Negative: It was all fabulous!

    CChris
    10/11/20248Very good

    Positive: Bed super comfy. Staff very friendly.

    GGill
    10/11/20248Very good

    Positive: Location. Free parking. Comfy bed. Great food. Pleasant staff.

    Negative: Room 10 was very small and headroom difficult for two tall guests.

    KKaren
    10/11/202410Extraordinary

    Positive: We loved the accommodations ! Hobbs was an amazing host! Super friendly and attentive to all details! Highly recommend this property when exploring the beautiful Jurassic coast!

    SSimon
    09/11/20248Very good

    Positive: Good beer, great food friendly service comfortable clean tastefully decorated room

    Negative: All good

    DDaron
    08/11/20247Good

    Positive: The staff were fantastic very helpful

    Negative: The windows were loose and rattled

    NNicola
    07/11/20248Very good

    Positive: The room was stylishly decorated, it had great lighting that made it very cosy. Nice tea & coffee facility & great to have a fridge. Really appreciated being given fresh milk ! Breakfast - ...

    Negative: The bedroom window had a Roman blind that had seen better days & was held up with elastic bands ! A bit of a struggle to get it down & harder to make it stay up . We thought the breakfast ...

    DDavid
    28/10/202410Extraordinary

    Positive: Wonderful spot and feel

    PPeter
    28/10/202410Extraordinary

    Positive: Great historic building, comfortable, top location, friendly staff

    Negative: Nothing not to like!

    JJohn
    27/10/20246Correct

    Positive: Welcome and friendliness was excellent. Food was very good.

    Negative: Despite being a deluxe room, the en-suite was cramped with narrow steps leading down into a bathroom which was badly laid out. Small wash-hand basin with no shelves or rail for hand towels. Overhead ...

    DDonna
    27/10/202410Extraordinary

    Positive: Great country pub, great food and drink, lovely rooms and very good customer service.

    JJanice
    25/10/202410Extraordinary

    Positive: Clean, friendly, well situated

    Negative: Nothing to dislike

    SSophie
    20/10/20248Very good

    Positive: Good interior, comfortable spacious rooms with good amenities. Friendly staff, good food.

    DDuncan
    20/10/20249Extraordinary

    Positive: The food and service was really quite excellent and the bedroom was nicely appointed

    Negative: I know this is a pub with rooms and not a hotel but it would have been nice for there to be somewhere to sit other than in the bar, outside or on the bed.

    SSandra
    18/10/20249Extraordinary

    Positive: Beautiful room. Refreshing to find a place that actually matches the pictures. A phone to call reception in the room. Very good bar staff.

    Negative: Room is badly insulated from noise of other guests. The manager- after ringing him from my room to tell him the WiFi didn’t work on any of my 3 devices, he told me to come downstairs (so that I ...

    SSirkka
    17/10/202410Extraordinary

    Positive: Wonderful, old buildings, super friendly staff, great dinner, near the sea and great walks. We also visited the Lulworth Castle near by.

    KKathryn
    14/10/20248Very good

    Positive: Great location and good food.

    IIna
    10/10/20249Extraordinary

    Positive: You can tell that a lot of effort is put into details and coziness. We had a great stay and would come back anytime. We felt right at home.

    Negative: The room was not spacious but what do you expect it is a little historic English building. It added to the charm.

    SSusan
    09/10/20247Good

    Positive: Lovely old building. Friendly and helpful staff. Good location. Lovely hand/body wash and moisturizer.

    Negative: Not value for money. The accommodation was very expensive for an average sized and dark room. We had to have the lights on whenever we were in the room. There was limited lighting... not enough for ...

    TThomas
    08/10/20248Very good

    Positive: The location is good and has quite a large car park opposite, the room was good with a real bath. The dinner menu was appealing accompanied by an interesting wine list

    Negative: the view from the bedroom window needs the gardening team to sort out the weeds and the brambles

    PPete
    07/10/20247Good

    Positive: Amazing breakfast. Great hot shower and easy parking across the road.

    Negative: Majority of the staff were welcoming but one in particular was rather dismissive

    TTeresa
    02/10/20248Very good

    Positive: Breakfast good quality generous portion , complimentary drink in room , dinner quality ingerdients used.Staff all really friendly and helpful

    Negative: Room a little small and shower had limescale on shower head ,

    KKate
    30/09/20248Very good

    Positive: The staff were very welcoming & helpful. The pub was in a great location, near to Lulworth Cove & Durdle Door but far enough away from the crowds & there was free parking. Breakfast was ...

    Negative: Our room was quite small & very dark. The food prices on the menu were a lot more than expected & felt a little over priced for a pub!

    KKevin
    30/09/20248Very good

    Positive: The gluten free food options were fantastic especially the fish and chips The staff were excellent The location - a 15 min walk to lulworth cove Free car parking - but see below

    Negative: Confusing communication - on booking.com the hotel says there is no car parking The Butcombe loyalty birthday award - I still can't work out if this was applied. Its impossible to see this from ...

    SStephen
    30/09/202410Extraordinary

    Positive: Nice spacious bedroom. Very good breakfast and restaurant. Friendly staff. Good location for walking coastal path and making other visits. Easy parking opposite.

    Negative: Nothing

    DDaniel
    21/09/202410Extraordinary

    Positive: Little gem, really stylish, comfortable, great staff, great beer, great food.

    LLee
    14/09/20249Extraordinary

    Positive: Comfortable , clean , good food , great location , helpful staff . Lovely stay thank you

    Negative: Nothing

    RRob
    14/09/202410Extraordinary

    Positive: Really cool little spot. This is situated in a stunning wee town with so much character. Great food, drink and service. The rooms are really awesome and there are such lovely people here. Really ...

    Negative: Nothing.

    MMichelle
    12/09/20249Extraordinary

    Positive: Excellent staff customer service - easy checkin/checkout. Knowledgeable staff, we were given brilliant tips for the area and where to walk/avoid. Also pointed in direction of offers available...

    Negative: Leaving! At a push - our room was over the kitchen so the extractor fan being turned on in the morning does make a noise.

    KKeenon
    11/09/202410Extraordinary

    Positive: Charming, historic inn with modern conveniences. The food in the pub was excellent and we enjoyed walking through the village to Lulworth Cove. Very clean and the staff was helpful and friendly. We ...

    Negative: A hook for the hand towel is our only suggestion!

    WWilletts
    09/09/20247Good

    Positive: very clean great food

    Negative: room was so hot ,even with small fan on provided.

    DDavid
    09/09/20248Very good

    Positive: Lovely room and generally very nice inn

    Negative: Bit disappointed in evening meal but breakfast very good

    IInge
    09/09/20246Correct

    Positive: Good breakfast but two options from the menu wasn’t available

    Negative: No juice for breakfast Room upon kitchen was very noisy until 10 pm

    JJohn
    08/09/20249Extraordinary

    Positive: Friendly welcome Staff very friendly Food great Great location Loved it

    Negative: The property was fab The staff was fab Food was fab Just didn’t like Room 5 because of the Noisy extractor from the kitchen