Aparthotel Basztowa is located in an exclusive, historic house with beautiful views of Cracow's Planty Park and S?owacki Theatre
Free internet is available
The rooms offered by Basztowa are spacious and feature elegant wooden floors and high ceilings
There is a TV with satellite channels, an electric kettle and a private bathroom in each of them
Numerous bars and restaurants, as well as most of the tourist attractions, including the beautiful Main Market Square are within walking distance
Kraków G?ówny Train Station is just about 250 metres away and the trendy district of Kazimierz is about 1 km away from Aparthotel Basztowa
Please note that you will need to collect your room keys at the reception of the Polonia Hotel at 25 Basztowa Street
If guests require the hotel to send booking confirmation to an embassy (for visa procedures), please be informed that the hotel will charge the full, non-refundable amount of reservation costs to the guest's credit card beforehand
Please note there is no lift in the building
This family room has a garden view, satellite TV and electric kettle
INTERNET
PARKING / GARAGE
PET FRIENDLY
Hotel
Room
Positive: Perfect location and facilities. Couldnt ask for much more :)
Positive: Location, price, it was very clean and staff were helpful on check in and out
Positive: Perfect location, great breakfast, large comfortable room, with bonus cooking facilities
Negative: no complaints, everything was very smooth
Positive: Great spacious apartment with high ceilings. Very clean place, very comfortable beds. Greatest location possible, within short walking distance both from central station (Galeria Krakowska) and old ...
Negative: No minibar or fridge in room
Positive: Vegetarian options at the breakfast
Positive: Location is excellent so close to old town and train station as well as great shopping centre. The accommodation is in lovely old building and the rooms are so spacious and clean.
Positive: The location, price, character.
Negative: There were a lot of stairs to carry suitcases up and down. The stairs could have a simple wooden ramp installed so you could walk up and pull the suitcase on the ramp. There was a nice strong porter ...
Positive: Room was very comfortable and warm! Shower was fantastic. Breakfast had lots of variety. All staff very helpful. Check in and access to the room straightforward.
Positive: Great central location next to the main train station. The room was nice and clean, staff very friendly and with a 24h front desk. You do have to check in with the hotel but no hastle. The wall are a ...
Positive: Great location, tasty breakfast, good wifi
Positive: Nothing
Positive: Location,clean,big room
Negative: Nothing
Positive: Location was great, staff efficiency on checking in was great , rooms clean and comfortable beds all round great hotel would definately stay again.
Negative: Nothing
Positive: They have parking, the location is great
Positive: Excellent location and great value for money. Very tasty breakfast. Same room as in the Hotel Polonia itself (which this is an annex of) but cheaper price.
Negative: Despite the name it's not really a full apartment, more of a regular hotel room and an annex of the Hotel Polonia. However it's a lot cheaper than the hotel itself for the same room. You do ...
Positive: Huge room with really comfortable bed, good space and bathroom. Check in is at the hotel next door but was completely seamless. In a fantastic location for access to the train station!
Positive: Location Ease of check in/out next door Breakfast
Negative: Nothing
Positive: Nice overlooking park near train station and old town.
Positive: Location and cleanness
Negative: Breakfast £30 for couple -shocking
Positive: Lovely boutique hotel, great breakfast
Negative: No lift, but not a problem
Positive: Great location, the room was very clean.
Negative: My room faced a main road, I could hear trains and cars all night and it made it hard to sleep. The check in was a bit clumsy but nothing too bad.
Positive: Good location
Negative: Breakfast doesn’t worth the money
Positive: great location, very close to everything. Excellent breakfast!!! Room is very spacious and bed linen of high quality. The staff is very helpful
Negative: no elevator, very inconvenient with heavy bags
Positive: Big clean bed, apartment style, everything perfect. I asked to print, it was done promptly, good breakfast buffet.
Negative: From downsides, I would recommend to clean the air vent in bathroom, it’s not complicated to use vacuum for few seconds I believe. Room access included multiple stairs through the backyard, just to be...
Positive: Good location - only five minutes to central station. Cozy room, good breakfast, kind and friendly staff.
Positive: We really loved the location and the view from our window. It wa very clean and cozy and the breakfast was very tasty.
Positive: Location and amenities. And price.
Negative: We stayed 10 days. Our room was cleaned our first day, and then no one came for 5 days. Then our last 4 days they came every day.
Positive: The apartment was very clean and traditional. The cleaners were in everyday. And nothing was to much for them. Tea & coffee was supplied however no milk. We stayed during the month of December ...
Negative: Only dislike was no lift. We were situated 3rd floor and 90 steps to apartment. I would suggest requesting 1st or 2nd floor rooms when booking. Please be careful when crossing the main road from ...
Positive: Value for money Cleanliness Location
Negative: No lift We had mobility issues and did struggle to the 3rd floor
Positive: Location - it was central to everything and it was quiet at night.
Negative: The one pillow each and the shower wasn’t great but you didn’t mind because we didn’t spend a lot of time there.
Positive: NEED TO HAVE MORE QUALITY MATRESS
Positive: Very close to the Old Town. Beside a major tram and bus hub. Part of Hotel Polonia which has a very good restaurant.
Negative: Our room was at the front of the building which was very noisy at times. Spacious room with comfortable beds. Our room was on the second floor, 5 flights of stairs and no lift.
Positive: The location! Very close to the old town and the main train station. The room is spacious!
Negative: n/a
Positive: Great location and comfy bed , room was quite
Positive: Separate flat with kitchenette including stove, refrigerator, microwave and kettle. Bathroom with shower. Wardrobe and safe. Big room with breakfast table and TV. Breakfast served in main hotel - ...
Positive: convenient location near the railway station
Negative: It doesn't have its own reception desk and restaurant. Need to pick up keys from another hotel nearby. Also breakfast is served in another hotel. Very old facilities. Weird smell of the pillows.
Positive: Very close to the train station and old town
Positive: Very very good location. Closed to Railway station (5 minutes), also 5 minutes walking from Barbakan and entrance to Old City Center. Rooms were simple , and very clean .
Positive: Overall, a pleasant stay! The room and bathroom were clean, although a small fridge would have been useful. Breakfast offered a good variety, from hearty options to sweet treats, but there were no ...
Negative: I had a ground-floor room facing the garden and could still hear the tram and people on the stairs, so light sleepers may want to be prepared. Personally, I always use earplugs, so it didn’t bother me...
Positive: location is perfect historical building is in a very good condition room is nice
Negative: the light smell of sewerage was a surprise for us it was not a problem for our short stay
Positive: Breakfast, receptionist, & ability to store our huge luggage
Negative: Uber pick up location. I believe due to the train tracks, one could not be picked up in front of the hotel, but even in the area where Ubers are allowed to park, our Uber driver ended up getting a ...
Positive: The location and the helpfulness of the staff were good.
Negative: NA
Positive: Close to the city. Big specious room. Big comfortable bed.
Negative: It was not that clean. Lot of stairs you have to climb.
Positive: Great location, very close to the old town, and just around the corner from bus/train station and big shopping centre. if ever again need staying in Kraków, that would be s place to go for me.
Positive: The staff who greeted me on arrival were very good. My room was clean and apart from a lack of bottled water, was fine regarding facilities. However there was a humming/electrical noise all night...
Positive: Excellent location. Very close to the main station. Walking distance to old town square. Spacious room. Clean. With air conditioner which was very helpful during warm days/nights.
Negative: Since it is along the road, you can slightly hear vehicles/tram passing by. But it isn't too bad.
Positive: Very good location: right across the train station square, with many trams/buses right across the street. The room is spacious and quiet (courtyard view). Airconditioning is very good. Not sure ...
Positive: Location is really good
Negative: No lift, however wasn’t a big deal for me
Positive: The room and the bathroom were big and clean.
Negative: There was no lift in the building, and we had room on the third floor. There was no lightning in the stairswell.
Positive: Location, Personnel was generally kind but not all of them, nice flair
Negative: No fridge in the room, parking very small (not possible for every car) and no notifiaction of this before arrival, always necessary to go to reception for opening the parking space including waiting ...
Positive: There is no main light ,unable to close the curtains
Negative: Location
Positive: Hotel is situated near the railway station (just few min walking) and near the old city Rooms is in old-designed style The breakfast is good with a good selection of dishes
Negative: Hotel is situated just on the big road, because of that there are a lot of noise, you need to sleep with the closed windows . You need to go up by ladder. The biggest problem on the breakfast because ...
Positive: The first room I was in the bed and mattress were surprisingly poor. You could feel the wood slats through the mattress. The street-side rooms are very noisy.
Positive: Clean and tidy rooms and bathroom was modern. Breakfast was plentiful and beds comfortable. Couldn't hear other guests. Reception and breakfast is next door in the hotel polonia but signs up ...
Negative: Our room was on the front so quite noisy with the tram stop right outside, couldn't leave the window open due to this noise. Husband had to download an app to turn the air con on. It switched ...
Positive: Very close to city centre. With air conditioning
Negative: Mattress in bed had male stains! Much noise from the station in front early morning.
Positive: Continuously the place is upgrading their rooms but keeping the classic style
Negative: A/C turned off automatically at night. And it was hot
Positive: Great location near train station and close to old town , very comfortable beds in large rooms and good breakfast.
Negative: Some noise from the trams but I didn't find it disruptive in comparison to noise in London from underground trains.
Positive: location, public transport, breakfast
Negative: no elevator
Positive: Very good location between the old town and the train station, large room, good breakfast, highly recommended
Positive: Location near the Train Station is good, and close to the city centre. Ability to check-in 24/7 is also very comfortable
Negative: Located just near the tram stop, it is impossible to sleep at all, even when all windows were closed. We came back from the postponed train at 3 am and were going to rest in the hotel for 4-5 hours ...
Positive: The location was great. There were appliances in the kitchen for cooking or heating food. Room was decent sized.
Negative: The room had neither an aircon nor a fan. So it was very hot in the summer.
Positive: Great localization, staff could be slutty more helpful (or offer it more), spacious rooms with a great air conditioning system, greets beds. Very good breakfast (the best we had traveling around ...
Negative: Being central is great. But the front windows are placed exactly in the front is a busy street car station. If the windows would be double and isolated would be great. They are not, great hotel but ...
Positive: Comfortable, clean room with a spacious bathroom. The hotel is very conveniently located in the old town. The staff was friendly and helpful.
Positive: Good location, centrally located. Literally on the edge of old town and krakow glowny. Room is big, spacious, nicely decorated. Room service is a nice touch too Cleanliness is okay, I think the ...
Negative: - we were on the third floor with NO elevator, and NO staff to help with luggage. Note; there is also a fourth floor. - I’ve never seen beds that sank quite as badly as this. Hotel NEEDS to replace ...
Positive: Excellent location
Negative: Grumpy receptionist
Positive: Beautiful old building, spacious rooms with high ceiling. Close to the Main railway station and next to the Old Town. Good breakfast buffet.
Positive: Very good location, vintage interiors, furniture. Good home made pizza for a brakefest. Helpfull stuff.
Negative: The same key for gate, flat and room - is it safe? Floor in the bathroom was not cleaned all the week.
